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Mob Strong Financial Counsellor

Mob Strong • Surry Hills, New South Wales 2010, Australia • Full-time

Description

Mob Strong Financial Counsellor, 18-months Fixed Term contract.  

Are you passionate about social justice and supporting First Nations peoples? Join Our Team and make a difference!  

18-months fixed term contract / Sydney / Hybrid / Full time (Part time options will be considered). 

Since 2016, Financial Rights has been proudly operating Mob Strong Debt Help (“Mob Strong”). Mob Strong is a free nationwide legal advice and financial counselling program for Aboriginal and Torres Strait Islander people. We specialise in helping individuals manage debts from consumer loans (such as credit cards, pay day loans and car loans), banking, debt recovery and insurance (including car, home, travel, life and funeral) in a culturally safe manner. Our advocacy work aims to reform laws, systems and practices to promote financial well-being within the community. 

About Financial Rights Legal Centre 

Financial Rights Legal Centre (Financial Rights) is a community based legal centre in Surry Hills specialising in financial services, particularly credit, banking, insurance and debt. 

The role 

We are seeking to employ an enthusiastic Financial Counsellor for an 18-months contract. This is a full-time role. Commitment to consumer rights and cultural safety essential. The position involves providing information, financial counselling advice and referrals via the centre’s intake channels. The channels include the Mob Strong Debt Help line, Youpla line and the Caseworker line. The role also includes providing advocacy for clients via task assistance or ongoing casework.  

We strongly encourage Aboriginal or Torres Strait Islander people to apply.  

For further details on the role please see the job description: https://financialrights.org.au/wp-content/uploads/2026/03/Position-Description-Mob-Strong-Financial-Counsellor.pdf(copy and paste into your browser)

Rewards and Benefits 

  • Join a highly engaged team 

  • $88,000-$96,800 plus 12% superannuation + Salary Sacrifice (up to $15,900 for tax free benefits) 

  • 4 weeks annual leave plus 7 days additional gifted leave  

  • Flexible working: Work life balance is important to us; 7-hour workdays and a hybrid working model 

  • We offer a place where you know you are contributing to an organisation committed to helping others. We are passionate about social justice 

  • Employee Assistance Program, a free and confidential counselling service 

We seek someone who:  

  • Is culturally competent and works in a culturally safe manner 

  • Has experience working with Aboriginal and/or Torres Strait Islander communities 

  • Is passionate about improving outcomes for Aboriginal and Torres Strait Islander communities 

  • Has or is working towards accreditation as a financial counsellor with the Financial Counselling Association of NSW (FCAN) or equivalent in another state or territory 

  • Demonstrates a proven track record of providing financial counselling services  

  • Exhibits a demonstrated ability to provide non-judgemental, quality service delivery to disadvantaged clients and clients from diverse backgrounds 

  • Showcases a strong passion for social justice coupled with an aptitude for advocacy and awareness of client’s social context 

  • Displays excellent oral and written communication skills 

  • Available to travel, to go out to Aboriginal and Torres Strait Islander communities to help out through outreach 

 

Ready to Make an Impact? Apply Now!  

If you are passionate about making a difference and have the skills and experience outlined above, we want to hear from you. Click apply now and upload your resume and cover letter outlining your suitability to the role. 

If you have any questions, please email jobs@financialrights.org.au  

Applications close: Monday 13th April 2026

 

Role Type

Contract • Full-time • Associate

Pay Rate

88000 AUD – 96800 AUD (Annum)

Company Overview

The Financial Rights Legal Centre is a community based legal centre in Surry Hills specialising financial services, particularly credit, banking, insurance and debt. Our legal centre is a known and trusted voice for consumers in the financial services space. We are doing important frontline work advising consumers from across Australia about their financial rights and helping shape new laws to protect consumers and to enhance their future financial wellbeing.