EmploymentOS for your Business

Inclusive Learning and Practice Lead – Jigsaw

Jigsaw HQ • Australia, Australia • Full-time

Description

Are you passionate about inclusive employment and creating transformative learning experiences? Do you want to design and deliver programs that genuinely change lives?

Join Jigsaw Australia as our Inclusive Learning and Practice Lead and play a key role in designing and delivering learning that supports people with disability to build skills, confidence and pathways into meaningful employment.

This role will lead the design, refinement and national rollout of Jigsaw’s employment-focused curriculum, working closely with participants, trainers and leaders to ensure learning is accessible, engaging and impactful.

About the Role

This is a critical role at the heart of Jigsaw Australia’s mission. You will be designing and delivering the learning experiences that support our participants from their very first day in the Academy all the way through to their transition into the workforce.

You’ll be responsible for evolving our “Academy” framework – taking our existing training model and ensuring it stays trauma-informed, deeply impactful, and employment-focused. Because this role sits at the core of what we do, you’ll be a key collaborator across the whole team. Working closely with participants, trainers, and leaders, you will deliver high-quality, person-centered learning that balances strong commercial outcomes with meaningful social impact.

What You’ll Do

Develop and lead Jigsaw’s inclusive Learning and Development strategy

Aligned with our vision and national growth priorities.

Create inclusive and accessible learning resources Create engaging training for participants that supports capability building and inclusive employment outcomes.

Lead the review and national rollout of the curriculum Review, revise and implement Jigsaw’s Academy curriculum using universal design principles to ensure it is accessible and effective for people with disability.

Build capability across the organisation Support all Jigsaw staff to confidently deliver inclusive learning and person-centred practice.

Embed inclusive practice across programs Champion strengths-based, trauma-informed and person-centred approaches across all learning.

Develop practical learning resources Create toolkits, support materials and learning and assessment pathways that support each stage of the Jigsaw model.

Measure impact and continuously improve Use data, feedback and the voices of those with lived experience to strengthen programs and ensure meaningful outcomes.

About You

You are an educator at heart – whether your background is in teaching, L&D, or instructional design – with a natural talent for coaching others in delivery and facilitation. Deeply committed to disability inclusion, you understand how to weave person-centred practice into everything you create. You know how to design learning that isn’t just “content,” but a genuinely accessible experience that builds confidence and real-world, transferable skills.

Must Have

    Experience in learning and development, training, education or workforce development Demonstrated experience in instructional design, curriculum development and assessment design Strong understanding of disability inclusion and person-centred practice Proven experience designing inclusive learning programs Strong facilitation and coaching skills Ability to work collaboratively with people with lived experience of disability Excellent communication skills with strong attention to detail The right to work in Australia Current driver’s licence NDIS Worker Screening Check and Working With Children Check

Desirable

    Experience in disability, employment, community services or education sectors Knowledge of NDIS Practice Standards and quality frameworks Experience in co-design and lived-experience leadership Relevant qualifications in training, facilitation or program design

Why Jigsaw Australia?

Make real impact See participants build confidence, skills and move into meaningful employment.

Values-driven culture Work with people who genuinely believe in the power of inclusive employment.

Flexible and hybrid work arrangements

National impact Join an organisation reimagining what’s possible in disability employment across Australia.

Be part of a team trailblazing new approaches Help shape the future of inclusive workforce development.

How to Apply

If you are interested in joining a dynamic organisation at a time of exciting change in the disability sector, please apply with:

    Your current resume
    A cover letter addressing the above criteria

For more information regarding the role, or to obtain a copy of the position description, please email:

recruitment@fightingchance.org.au

As a values-based organisation supporting marginalised communities across Australia, we value lived experience and cultural diversity. We encourage applications from people with disability and from Aboriginal and Torres Strait Islander peoples. If you require adjustments to our recruitment process, please reach out for a confidential discussion.

 

Our Commitment to Child Safety  Fighting Chance is a Child Safe Organisation committed to the safety, wellbeing, and inclusion of all children and young people. We have zero tolerance for abuse, harm, neglect, discrimination, or inequality, and are dedicated to preventing harm of any kind.  We uphold the rights of children and young people to be heard, to have their identity and culture respected, and to have their concerns taken seriously and acted upon.  All staff are expected to uphold our Code of Conduct and implement our Child Protection Practices, and to actively promote a culture of safety, respect, and trust in everything we do.  At Fighting Chance, we believe that child safety is everyone’s responsibility.

 

Role Type

Contract • Full-time • Associate