Assistant House Manager – North Shore (Roseville)
We are seeking a values-driven, compassionate, and empathetic Assistant House Manager to join our Supported Independent Living (SIL) home in Roseville.
This is a hands-on leadership role supporting both our housemates and a committed team of support workers, within a warm, person-centred home environment.
About the Role
As the Assistant House Manager, you will assist in leading a dedicated team providing high-quality support to three special young women with complex behaviours. Support is delivered both in the home and within the community, and is guided by each individual’s needs, preferences, and goals.
Activities may include shopping, café visits, attending appointments, and supporting visits with family, as well as daily living and personal care supports.
Key Responsibilities
Leadership & Team Support
Assist in leading, mentoring, and supporting a team of committed support workers
Participate in staff recruitment, onboarding, engagement, and ongoing leadership
Contribute to a positive, values-led culture within the home
Participate in an on-call roster, including after-hours, weekends, and overnight support
Direct Support & Operations
Participate in the weekly roster and provide direct support as required, including:
Ensure a person-centred and active support approach is embedded to promote independence
Support housemates to engage meaningfully in their community
House Management & Compliance
Assist with day-to-day operations of the house
Manage weekly staff rosters
Ensure compliance with legislation, organisational policies, and quality standards, including:
Prepare for and attend medical appointments as required
Oversee social planning, weekly menus, and meal planning
Family & Stakeholder Engagement
Develop and maintain strong relationships with housemates, families, and support networks
Support the implementation of our Family Governance approach, including:
Active involvement of people with disability and their families
Identification of individual health needs and preferences
Supporting staff training aligned to individual needs
Administration
Skills and Personal Attributes
Relevant qualifications and/or experience as a Senior Support Worker, Team Leader, Assistant House Manager, or similar role within a SIL or related environment
Demonstrated experience supporting people with complex behaviours, including the implementation of Positive Behaviour Support
Excellent organisational skills with the ability to manage competing priorities
Experience with rostering and scheduling, or a strong willingness to learn
Strong verbal and written communication skills, including liaison with families and key stakeholders
A genuine commitment to responsive, person-centred, and respectful care
Positive, energetic, and solution-focused approach
Passion for social enterprise and a strong commitment to improving outcomes for people with disability
Requirements
Flexibility to work morning, evening, weekend shifts, and participate in on-call rosters
NDIS Worker Screening Check
Working With Children Check
Current First Aid & CPR Certificate (HLTAID003 or equivalent)
Full COVID-19 vaccination, including booster
Solid computer skills
Access to a reliable vehicle
Full Driver’s Licence or P2
Right to work in Australia
Benefits
We value our people and are committed to supporting your growth and wellbeing. Working with us means you’ll enjoy:
Ongoing support, mentoring, and career development opportunities
A strong learning and training culture, including accredited NDIS and specialised housemate-specific training
Salary packaging – keep more of your take-home pay
Flexible working arrangements
Employee referral bonuses
Supportive and dedicated management with lived experience
The opportunity to be part of a dynamic team creating a truly great home environment
About Fighting Chance and BASE Housing Collective
At Fighting Chance, we believe everyone deserves access to homes—not institutions. Our housemates and families choose who supports them, how they are supported, and when. Our homes are welcoming, inclusive, and designed to support people to live full, self-directed lives.
BASE Housing Collective, our accommodation enterprise, places people with disabilities and their families at the centre of decision-making. Our innovative Supported Independent Living model is built around a Family Governance Committee, ensuring genuine choice, control, and collaboration. With expansion planned over the coming years, this is an exciting time to join our team.
As a values-based organisation supporting marginalised communities across Australia, we value lived experience and cultural diversity. We encourage applications from people with disability and from Aboriginal and Torres Strait Islander peoples. If you require adjustments to our recruitment process, please reach out for a confidential discussion.
Our Commitment to Child Safety
Fighting Chance is a Child Safe Organisation committed to the safety, wellbeing, and inclusion of all children and young people. We have zero tolerance for abuse, harm, neglect, discrimination, or inequality, and are dedicated to preventing harm of any kind.
We uphold the rights of children and young people to be heard, to have their identity and culture respected, and to have their concerns taken seriously and acted upon.
All staff are expected to uphold our Code of Conduct and implement our Child Protection Practices, and to actively promote a culture of safety, respect, and trust in everything we do.
At Fighting Chance, we believe that child safety is everyone’s responsibility.
