Ettalong Diggers Club is the destination of choice on the Central Coast for hospitality, live entertainment, sustainability, and lifestyles to benefit the community. Boasting 5 Beverage outlets, Bistro, Café, The Italian Kitchen, Function Facilities (an array of events, weddings, formals and conferences), a variety of entertainment options, Courtesy Shuttle, an accredited Tourism Information Centre, Mantra Ettalong Beach on site, we really do have so much to offer.
Our beautiful venue is located adjacent to the Ettalong Beach foreshore, overlooking Broken Bay and Lion Island, with Palm Beach a short 30-minute ferry ride away.
We have an amazing opportunity for a talented, hands-on, experienced, and enthusiastic full time Club Supervisor with a strong food and beverage skillset, to join our team. You’ll model professional leadership behaviours, driven by our Club Values of effective leadership, honesty & integrity, listening & collaboration, accountability, positive & passionate culture, and quality in everything that we do.
The roster for this role may include shifts that commence at 7:30am (or prior for conferencing) and may finish at 11:30pm. To commence with, we are focused on securing a team member with a strong Food and Beverage Skillset, who has the drive to develop their skills in Gaming and Reception.
You may be someone currently employed in a smaller venue as a Supervisor, looking for that step up into a large organisation.
About the Role
• Support the Duty Managers.
• Team member supervision.
• Greeting members, guests, and team members with a positive and friendly attitude.
• Completing Club opens, mid-shifts and close shifts.
• Promoting Ettalong Diggers Club facilities; promotions, services, and events.
• Complying with the relevant Acts (Registered Clubs Act; Liquor Act; Food Act and Food Handling; RSA; RCG; ARCG and Gaming Regulations)
• Displaying excellent conflict management skills, with the ability to diffuse and resolve customer complaints.
• Assisting the Duty Managers by ensuring that our entire Club operation runs smoothly each day, including adequate roster covering and replacing leave.
• Maintaining consistently high standards of professional conduct, ethics, and work performance across all aspects of your role.
• Performing any other duties as required by the Management team.
About You
• At least 3 years’ experience as a Supervisor within a Registered Club (highly desirable).
• Certificate IV in Hospitality/Leadership or similar (desirable).
• First Aid and CPR Certifications (or the willingness to obtain).
• Extensive operational experience in Beverage and Catering.
• Gaming and Reception experience is desirable.
• The ability to provide/submit detailed reports as required.
• The ability to develop strong working relationships, whilst at times being a great negotiator.
• You will need to be available from open until close of trade, (inclusive of early mornings, afternoons and evenings/close) 7 days of the week, including ALL public holidays due to the rotation of the roster and business requirements.
• RSA – NSW Competency Card is required prior to commencement.
• RCG – NSW Competency Card is required prior to commencement.
• ARCG – Advanced RCG NSW Competency Card (RGO training)
• A strong work ethic! You are dependable and trustworthy, and committed to your role.
• Excellent personal presentation standards and grooming, along with an elevated level of self-motivation.
• An excellent motivator, with a hands-on approach, ensuring that you will always lead by example.
• The drive to succeed and driving our team members to succeed.
• Demonstrate a strong work ethic and thrive on working as part of a team, in a demanding environment.
• Display a calm disposition working under pressure and you have a passion for Hospitality.
• An excellent communicator; organised and have perfected the art of time management.
• You are someone that assist the Duty Manager, holding difficult conversations with team members, and providing reports to HR.
What else do you need to know and what do we provide you with?
• Free uniforms are provided.
• Free onsite carparking.
• Free soft drinks on shift and coffee (yep; authentic barista coffee) and tea station.
• 50% off meals whilst on shift.
• Free Employee Assistance Program for you and your family.
• Amazing Reward and Recognition Program.
• Free annual flu vaccinations.
• Work with an amazing team.
• A current driver’s licence and your own reliable vehicle as a mode of transport to and from work, would be best suited for this role.
• Willingness to complete a National Criminal History Record (Police) Check and an AML Check (Ettalong Diggers will pay for this).
What’s next?
If this sounds like the most amazing opportunity for you, please provide a Covering Letter and your up-to-date Resume. Shortlisting and interviewing will commence as soon as applications are received.
APPLY today – we look forward to receiving your application.
Ettalong Diggers reserves the right to close the Job Ad at any time.
Please understand that only shortlisted applicants will be contacted.
We kindly request that NO recruitment or employment agencies contact Ettalong Diggers in relation to this role or send through any unsolicited applications.
