EmploymentOS for your Business

Catering Supervisor

Catering Supervisor • Ettalong Beach, New South Wales 2257, Australia • Full-time

Description

  • Ettalong Diggers Club is the destination of choice on the Central Coast for hospitality, live entertainment, sustainability, and lifestyles to benefit the community.
  • Boasting 5 Beverage outlets, Bistro, Café, The Italian Kitchen (Pizza’s and Gelato), Function Facilities (an array of events, weddings, formals and conferences), a variety of entertainment options, Courtesy Shuttle, an accredited Tourism Information Centre and Mantra Ettalong Beach on site, we really do have so much to offer.
  • Our beautiful venue is located adjacent to the Ettalong Beach foreshore, overlooking Broken Bay and Lion Island, with Palm Beach a short 30-minute ferry ride away.
  • We have an amazing opportunity for a talented, hands-on, experienced, and enthusiastic full time or permanent part-time Catering Supervisor to join our team. You’ll model professional leadership behaviours, driven by our Club Values of effective leadership, honesty & integrity, listening & collaboration, accountability, positive & passionate culture, and quality in everything that we do.
  • The roster for this role may include shifts that commence at 7:00am (for conferencing and events) and may finish at midnight (dependent on events and weddings). Most shifts finish at 9:30pm during the week, and generally by 10:00pm on weekends.
  • About the Role
    • Support the Catering Services Manager and fellow Catering Supervisors.
    • Team member supervision.
    • Functions and Events supervision.
    • Guidance and training support to team members on customer service, operational procedures/processes and kitchen (FOH).
    • Ensuring that our members, guests, and team members receive excellent service by displaying a friendly and welcoming attitude.
    • Monitor the cleanliness of the floor and ensure health and safety standards are being met.
    • Displaying excellent conflict management skills, with the ability to diffuse and resolve customer complaints.
    • Assist with monitoring stock levels of supplies and materials, including linen, cleaning supplies, cakes and other items that may be required.
    • Assist in budgeting and cost control in terms of ensuring our people resources are used efficiently and the rosters operate within budget and service standards.
    • Maintaining consistently high standards of professional conduct, ethics, and work performance across all aspects of your role.
    • Assist with the coordination of events and conferences, such as birthdays and weddings, along with ensuring correct function room set-up and pack down in line with function event sheets.
    • Performing any other duties as required by the Management team.
    • About You
    • At least 3 years’ experience as a Supervisor within a Registered Club (highly desirable) or focused Catering operation.
    • Certificate IV in Hospitality/Leadership or similar (desirable).
    • First Aid and CPR Certifications (or the willingness to obtain).
    • Extensive operational and supervisory experience in Catering and functions/events.
    • The ability to provide/submit detailed reports as required.
    • The ability to develop strong working relationships, whilst at times being a great negotiator.
    • You will need to be available preferably 7 days of the week, including ALL public holidays due to the rotation of the roster and business requirements.
      • Flexibility to work varied hours, including weekends and holidays as required.
    • RSA – NSW Competency Card is required prior to commencement.
    • RCG – NSW Competency Card is required prior to commencement.
    • A strong work ethic! You are dependable and trustworthy, and committed to your role.
    • Excellent personal presentation standards and grooming, along with an elevated level of self-motivation.
    • An excellent motivator, with a hands-on approach, ensuring that you will always lead by example.
    • The drive to succeed whilst driving our team members to succeed.
    • Demonstrate a strong work ethic and thrive on working as part of a team, in a demanding environment.
    • Display a calm disposition working under pressure and you have a passion for Hospitality.
    • An excellent communicator; organised and have perfected the art of time management.
    • You are someone that can hold a difficult conversation with team members, and provide reports to HR.
    • What else do you need to know and what do we provide you with?
    • Free uniforms are provided.
    • Free onsite carparking.
    • Free soft drinks on shift and coffee (yep; authentic barista coffee) and tea station.
    • 50% off meals whilst on shift.
    • Free Employee Assistance Program for you and your family.
    • Amazing Reward and Recognition Program.
    • Free annual flu vaccinations.
    • Work with an amazing team.
    • A current driver’s licence and your own reliable vehicle as a mode of transport to and from work, would be best suited for this role.
    • Willingness to complete a National Criminal History Record (Police) Check and an AML Check (Ettalong Diggers will pay for this).
    • What’s next?
    • If this sounds like the most amazing opportunity for you, please provide a Covering Letter and your up-to-date Resume. Shortlisting and interviewing will commence as soon as applications are received. So, APPLY today – we look forward to receiving your application.
    • Ettalong Diggers reserves the right to close the Job Ad at any time.
    • Please understand that only shortlisted applicants will be contacted.
    • We kindly request that NO recruitment or employment agencies contact Ettalong Diggers in relation to this role or send through any unsolicited applications.

    Role Type

    On-site • Permanent • Full-time • Experienced

    Company Overview

    Ettalong Diggers is a medium size Club located on the southern end of the Central Coast, only an hour north of Sydney. We pride ourselves on our connection to our community and our vision: to be the destination of choice for hospitality, entertainment, sustainability and lifestyles .