- Be the face of our Club, delivering unforgettable experiences to members and fans
- Grow your retail skills in a fast paced, high energy environment
- Play a key role in bringing the Essendon brand to life on event days and beyond
About us
The Essendon Football Club – “The Bombers” – are a professional sporting organisation in the Australian Football League, home to several teams, including AFL, AFLW, VFL, VFLW and Wheelchair Football programs. But we’re more than the game. At Essendon, unity binds us. We firmly believe that our strength comes from standing together as One Club, embracing our rich diversity, and uniting around a shared purpose. Our passion fuels every kick, every play, and every decision.
The essence of the Essendon legacy is deeply woven into the fabric of the Australian sporting calendar, through significant events such as the ANZAC Day and Dreamtime clashes, underscoring
our commemoration and connection to national identity. Our heritage sets us apart, shaping our ethos and inspiring our journey. We strive to be better every day, pushing the boundaries and relentlessly pursuing excellence. But amidst the intensity of competition, respect remains paramount. We care about our impact on others, whether it’s our teammates, opponents, or our community. When we ‘Don the Sash’, we do so with unity, passion, excellence, and respect guiding our every move, Always Striving toward our next triumph on the premiership stage.
About the role
As a Retail Assistant, you’ll play a key role in delivering an exceptional experience to everyone who walks through our doors — members, fans, and the wider community. You’ll be the face of our
retail operations, helping bring the Essendon brand to life across all touchpoints and ensuring every interaction reflects our commitment to quality service.
In this hands-on role, you’ll support the Retail Lead and broader Consumer team with day-to-day store operations, including customer service, sales transactions, stock management, merchandising and promotional execution. You’ll help drive revenue by meeting sales targets, optimising the presentation of our retail space, and creating a welcoming environment that elevates the customer experience.
Whether assisting with a high-energy event-day rush or responding to enquiries across multiple channels, you’ll play an important part in fulfilling our brand promise and ensuring our fans leave feeling valued and connected to the Club.
About you
You’re a customer-first professional who thrives in a dynamic, people-focused environment. With experience in retail, you’re confident managing sales targets, navigating busy periods, and
delivering service that genuinely makes a difference.
You have strong communication skills, a knack for building rapport, and the ability to handle escalated issues with care and sensitivity. You’re organised, proactive, and comfortable working
autonomously while contributing to a team striving for excellence.
Your attention to detail ensures stock is well-presented, replenished and safely stored, and your experience with POS systems and email communication helps you work efficiently across all retail
channels. Weekend work suits your lifestyle, and experience within a member-based or sporting organisation is a bonus.
Above all, you bring enthusiasm, professionalism, and a passion for contributing to a Club that stands for unity, excellence and a connected fan experience.
The Perks
Fitness & Wellbeing Perks. Take care of your mind and body with our Wellbeing program, run in
partnership with Converge. Plus, enjoy access to our state-of-the-art elite fitness facilities and heavily discounted access to Windy Hill Fitness Centre for you and your partner.
Level Up Your Career. At EFC, we never stop learning! All team members have access to EFC Learning Programs, with face-to-face and online learning designed to support your professional growth.
And That’s Not All! Enjoy exclusive discounts from our Commercial Partners, plus two Flexi Home & Away memberships giving you access to all Essendon home & away games at Marvel Stadium and the MCG. Add in free onsite parking at our state-of-the-art HQ, The Hangar, and exclusive inner sanctum events and experiences!
Please keep reading…
Research shows that while men apply to jobs when they meet an average of 60% of the
criteria, women and other marginalised folks tend to only apply when they tick every box. So, if you think you have what it takes, but don’t currently meet all the criterial, please still consider applying.
At the Essendon Football Club, we are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and empowered. We welcome candidates of all backgrounds, experiences, and perspectives to join our team. Our goal is to create an environment where everyone can thrive and contribute their best work.
To Apply
Please submit your application as soon as possible as shortlisting will commence immediately. Please include in your cover letter why you are a great fit for this role, and why you want to work with Essendon Football Club. Cover letters should be no more than one page, outlining what you can bring to this position.
With our commitment to promoting and protecting the safety and wellbeing of children and young people in our care, we undertake several screening processes to ensure this commitment is upheld. This includes ensuring all our people hold a valid employee Working with Children/Vulnerable
People check and a satisfactory criminal history record check.
All applications will be treated with respect and confidentiality, and we endeavour to provide timely responses.
We politely ask not to be approached by recruitment agencies at this time.
