About Energy Bay
Energy Bay is rapidly expanding along the renewable energy value chain and across multiple geographies, with the goal of decarbonising industry.
Established in 2016, Energy Bay offers specialised distributed renewable energy solutions to facilitate enterprise customers and property landlords through the energy transition. Founded on the values of innovation, value creation and social responsibility, Energy Bay is backed by impact capital from Australia’s largest private financial sponsors, including Grok Ventures, Soletto and Skip Capital.
As Energy Bay’s Head of Information Technology, you will be reporting to the CEO and will play a pivotal role in leading enterprise-wide technology services supporting critical utilities operations, customer billing, and business systems, with accountability for internal teams, external service providers, and cybersecurity across a multi‑site organisation.
This is a key position for a detail-oriented IT professional who thrives in a dynamic, high-growth environment.
To learn more about Energy Bay, please visit energybay.com.au
Energy Bay Culture
Energy Bay has a distinctly unique, transparent, and constructive company culture. We are a team focused on maximising the scale and impact we create in the energy transition. We are seeking to build on our existing culture and create a diverse team with wide range personal and professional experience, with a long-term focus on execution and the highest standards of delivery.
Our Vision: Generating Change
Our Mission: Your Partner in Delivering Decentralised Net Zero Solutions
Our values are Zero Harm | Enduring Solutions | Customer Driven | Trusted Partner
As the Head of Information Technology with Energy Bay you will:
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IT Infrastructure & Operations: Ensuring resilient, standardised and secure IT operations by overseeing ISP connectivity and failover, maintaining enterprise architecture and communications-room hardware, optimising network arrangements, validating continuous data backups, and enforcing consistent systems and management practices across all offices and
subsidiaries.
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Managed Service Provider (MSP) Oversight: Managing the selection, contracting and performance of IT and cybersecurity service providers, ensuring delivery meets SLAs and aligns with organisational goals.
- Driving cost optimisation, handles escalations, and reviews all managed and ad-hoc services to ensure value and continuous improvement.
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SaaS Solutions Management: responsible for evaluating, implementing
and managing cloud-based business applications, including integrations,
configuration, performance monitoring, and vendor relationships.
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Cybersecurity & Risk Management: leading EnergyBay’s Group cyber security posture by developing and enforcing security policies, monitoring and responding to threats, conducting risk assessments, and overseeing incident response, business continuity, and penetration testing.
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Lead and Ensures Regulatory Compliance, drives continuous improvement through audits and insurance collaboration, and promotes
Energy Bay’s Group-wide security awareness and training.
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Strategic Integration: provides strategic leadership across IT by aligning initiatives with business objectives, advising executives, and translating complex technical matters into clear, actionable insights.
- Governing IT investment and decision-making through effective resource optimisation, annual budgeting across all IT spend, and stewardship of IT-related Delegations of Authority.
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Emerging Priorities and Cross Functional Support: manages end‑to‑end employee onboarding and offboarding, IT equipment selection and procurement, access provisioning, and the reliability of video conferencing
systems across all offices. It also supports urgent IT issues, maintains disaster recovery readiness, and ensures ongoing compliance with cyber
insurance requirements.
- Foster strong cross-functional relationships across the broader Energy Bay’s community
to promote the exchange of ideas, knowledge sharing, and the adoption of best practices.
- IT Partner to executive leadership, manages vendors and budgets, and takes ownership of cyber security, cloud platforms, infrastructure, and user experience across the organisation.
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Safety Leadership: Uphold Energy Bay’s Zero Harm commitment by following all WHS policies and instructions, promoting safe behaviours, and promptly reporting hazards, incidents, injuries and near misses to protect themselves and others.
You will be successful in the role if you possess:
- A tertiary or Bachelor’s qualification in IT, Computer Science, or a related discipline.
- 5–8 years’ experience leading an IT function within a medium‑sized or growing organization.
- Demonstrated success delivering complex projects through strong project management capability.
- Exceptional written and verbal communication skills, with the ability to influence and collaborate at all levels.
- Highly developed problem‑solving skills, complemented by strong attention to detail
- A customer‑centric mindset, focused on delivering reliable and high‑quality IT services.
- Proficiency across the Microsoft Office Suite.
- The ability to work autonomously while contributing effectively within a collaborative team
environment.
- Excellent organisational skills written and verbal communication skills, with the ability to engage effectively across technical and non-technical audiences.
- Highly disciplined and organised, with a proven ability to manage competing priorities, meet critical deadlines, and deliver against program milestones in dynamic environments.
- Thrives in high-pressure environments, with a proven ability to pivot and work in an agile workplace.
- Build and maintain effective relationships with both internal and external clients & stakeholders.
- Have an affinity with Energy Bay’s Mission and Values
You’ll love working here because:
- We’re a successful, fast-growing company with entrepreneurial vibe
- We love to promote internally and offer development opportunities through training and coaching
- You will be part of a dynamic and collaborative team that values fresh perspectives, encourages innovation, and fosters a strong sense of partnership
- We believe in responsibility and reward you for taking initiative
- We are located in the CBD with stunning harbour views!
Ready to generate change? If you’re driven by the opportunity to create meaningful impact through exceptional IT partnering, and aspire to contribute to a purpose-led, high-growth organisation, we invite you to join us on this exciting journey.
Apply now and take the next step in your career with Energy Bay!
