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Project Manager

Ho Chi Minh City, Vietnam • Full-time

Description

Do you have what it takes to build and deliver analytical solutions?

Parcel Perform is looking for creative individuals with strong analytical and problem-solving skills!

WHAT YOU’LL DO

  • Ensure progress and accountability for all ad-hoc projects of the D&I team across AI, analytics, machine learning, engineering and data modeling.
  • Work with cross-functional teams like Marketing, Sales or Finance – enable them to use D&I capabilities efficiently and effectively
  • Work closely with the team’s leadership to make sure the organization works efficiently, team members have the resources they need, and priorities are shared with everyone
  • Work with application squad PMs to ensure that all staffing needs, resource requirements, schedules and responsibilities are aligned and priorities are clearly communicated and universally agreed on
  • Cooperate with Customer Success to ensure any client deployments backed by D&I technologies are run efficiently and smoothly, with requirements clearly communicated and timelines transparently shared

WHO WE’RE LOOKING FOR

  • Above all, a person with outstanding communication skills in Vietnamese and English, in particular the ability to:
  1. Independently identify where communication gaps exist, and proactively closing them
  2. Translate between highly technical and highly non-technical audiences
  • Proactive and driven mentality
  • Highly organized personality with great attention to detail
  • Experience with e-commerce and data products is desirable, but we can build this with you.
  • Willingness to learn and expand on your experiences is a must
  • A university degree is generally expected, but we are open to having your communication skills convince us otherwise

WHAT YOU’LL GET IN RETURN

  • The opportunity to work in a fast-growing, exciting and innovative business that will revolutionize the e-commerce logistics industry. You will be the needle of success on the growth of a global product that will become a key platform behind successful e-commerce logistics operations worldwide.
  • The ability to continuously learn and develop in an international team environment with you being a critical driver of our event initiatives. You will work closely within the Marketing team and cross-functionally with other departments.
  • An environment where everybody focuses on continuous growth. We work with you on your strengths and weaknesses to further your own personal development.

WHY JOIN PARCEL PERFORM?

For e-commerce merchants and marketplaces in pursuit of growth in a global, competitive economy, every order counts.

Parcel Perform is a team of logistics and data experts setting the bar for the delivery experience from pre-checkout to returns.

By harnessing the power of data and integrations our platform helps businesses improve customer lifetime value, lower logistics costs, and advance customer service operations, fuelling growth and expansion.

In the past years, we’ ve helped some of the world’s most forward-thinking enterprise clients–namely Zalando, Wayfair, Shopify and Nespresso–achieve their business ambitions.

With Parcel Perform, e-commerce businesses can now make every order, every shipment, and every loyal customer count.

For more information, please visit www.parcelperform.com

Role Type

Permanent • Full-time • Mid-level Senior

Company Overview

Parcel Perform is the next-generation E-Commerce Data & Delivery Experience Platform that pushes beyond traditional post-purchase boundaries. We empower businesses to streamline every stage of the e-commerce journey, from checkout to delivery and beyond, including returns, logistics operations, and data-driven management. Built on the industry’s most comprehensive data foundation, our AI-driven platform eliminates data silos, ensuring the insights and agility e-commerce businesses need to adapt and thrive. We offer end-to-end solutions with a future-proof approach, guiding businesses along a best-practice path for rapid time-to-value and long-term success. Our global reach and extensive carrier network make us the ideal partner to fuel growth for ambitious e-commerce businesses, marketplaces, and top-tier 3PLs worldwide, such as Nespresso, Shopify, Zalando, Puma, Wayfair, Geodis, and Overhaul.
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