Warehouse Dispatch Assistant

Doehler is a global producer, marketer and provider of technology-driven natural ingredients, ingredient systems and integrated solutions for the food and beverage industry. We provide our customers with a wide product range including natural flavours, natural colours and textures as well as healthy and functional ingredients for foods and beverages.

The Opportunity:

We’re looking for a Warehouse Dispatch Assistant to join our team and help ensure smooth warehouse and dispatch activities. In this hands-on role, you’ll play a key part in maintaining stock accuracy, ensuring product quality, and meeting customer expectations — all while maintaining strict Good Manufacturing Practices (GMP) and HACCP practices.

Responsibilities:

• Follow directions from the Logistics Coordinator to meet customer requirements in a timely and efficient manner.
• Receive incoming goods — unload trucks, check deliveries against paperwork, and record any damages as per SOPs.
• Notify QA of any quality issues before accepting deliveries.
• Maintain stock accuracy and traceability using the MES system.
• Prepare and dispatch customer orders in line with dispatch reports and customer specifications.
• Ensure all pallets are labelled and documented correctly, matching packing slips and dispatching details in the system.
• Load trucks safely and in accordance with inspection and dispatch SOPs.
• Maintain a clean and organised warehouse environment — conduct daily housekeeping, forklift checks, and waste removal.
• Assist with stock transfers, re-labelling, re-boxing, and re-stacking as required.
• Support continuous improvement initiatives across warehouse and dispatch functions.
• Follow all QA, HACCP, and safety policies and procedures.
• Take reasonable care for your own health and safety and ensure your actions do not adversely affect others.

Experience and Personal Attributes

• Previous experience in food manufacturing or ingredients warehousing
• Knowledge of Good Manufacturing Practices (GMP) and HACCP
• Knowledge of Microsoft office 365 Databases
• Strong understanding of receival, dispatch, and stock control processes
• Current Forklift License (Required)
• Physically fit – comfortable with manual handling and lifting up to 15kg
• High attention to detail, excellent communication skills, and a positive attitude
• Proactive team player with a commitment to safety and quality

Reports to:

• Logistics Coordinator – L&I

What’s in it for you

• Fun and warm creative team who’s responsible for the creation of many food items in your fridge and pantry
• Friday team lunches and social events
• Access to our EAP well-being program
• Parking available