About the Organisation
Derbarl Yerrigan Health Service (DYHS) is a leading Aboriginal Community Controlled Health Organisation delivering holistic, culturally safe primary health care and Social and Emotional Wellbeing services to Aboriginal and Torres Strait Islander communities across the Perth metropolitan area.
We are currently seeking a Welfare Support Officer to join our Social & Emotional Wellbeing (SEWB) team. This is a rewarding opportunity for a values-driven professional who is passionate about advocacy, culturally responsive practice, and supporting clients to navigate complex social systems.
About the Benefits
A competitive salary commensurate with relevant qualifications, skills and experience is on offer for the right candidate. Other entitlements include:
- Salary packaging up to $15,900
- Study leave
- Employee Assistance Program
- 12 days of personal leave per year
- NAIDOC Day holiday
- Personalized professional development opportunities
About the Role
As a Welfare Support Officer, you will work closely with Social Workers, SEWB practitioners, and multidisciplinary clinical teams to support Aboriginal and Torres Strait Islander clients experiencing social, emotional, and systemic challenges. The role focuses on trauma-informed, strengths-based case management and advocacy to address the social determinants of health and promote self-determination.
Key Responsibilities
- Deliver culturally safe and trauma-informed welfare support services across DYHS clinics and outreach settings.
- Undertake holistic psychosocial assessments and develop tailored intervention plans.
- Provide case management, advocacy, and support relating to housing, Centrelink, mental health, AOD, child safety, and family support.
- Support clients accessing the DYHS Emergency Relief Program and crisis response services.
- Work collaboratively with SEWB staff, clinicians, and external service providers.
- Facilitate referrals to internal DYHS services and external community agencies.
- Participate in multidisciplinary case conferences, care planning, and outreach activities.
- Maintain accurate, confidential case notes and contribute to continuous service improvement.
About You
You will bring strong cultural capability, empathy, and professionalism, along with the ability to build trust and meaningful relationships with clients, families, and community.
Essential requirements:
- Certificate IV or higher qualification in Welfare Studies, Community Services, Social Work, Mental Health, Counselling, or a related field.
- Demonstrated understanding of Aboriginal and Torres Strait Islander cultures and the social determinants of health.
- Experience in case management, advocacy, and working with complex social and emotional wellbeing needs.
- Strong communication skills and ability to work effectively within a multidisciplinary team.
- Knowledge of relevant legislation, including child protection, family violence, and mental health frameworks.
Desirable:
- Aboriginal and/or Torres Strait Islander applicants are strongly encouraged to apply.
Other Requirements
- Current Working with Children Check (or ability to obtain)
- Satisfactory National Police Clearance (issued within the last 6 months)
- Valid WA Driver’s Licence and willingness to travel across Perth metro sites
- Successful Pre-Employment Health Assessment
A copy of the full Job Description can be obtained by contacting People Services Team on 1800 311 888 or work@dyhs.org.au
How to Apply:
Please apply through SEEK, applications must include:
– Current Resume including current contact details; and
– Cover letter addressing the selection criteria (2 pages maximum) outlining your suitability for the role.
Derbarl Yerrigan Health Service Aboriginal Corporation is an equal opportunity institution, providing educational and employment opportunities without regard to race, colour, gender, age, or disability.
Derbarl Yerrigan Health Service reserves the right to contact the current or most recent employer and evaluate past employment records of applicants selected for interview.
The organisation reserves the right to re-advertise the position or to delay final selection if it is deemed that applicants for the position do not constitute an adequate applicant pool.
Derbarl Yerrigan Health Service Aboriginal Corporation is committed to a smoke free environment across all buildings, grounds and vehicles.
