Hospitality Manager

Head of Hospitality

• A premier multi-venue hospitality group, is recruiting a Head of Hospitality to lead the hospitality stream across a portfolio of restaurants, bars, and hotels. This is a senior leadership role focused on building strong leaders, setting standards, and driving consistent performance across multiple sites, with a strong emphasis on food and beverage operations

Purpose of the role

• Provide overall leadership for hospitality operations across a multi-venue group

• Build a high-performing leadership layer and consistent service culture

• Lead stream-wide standards, systems and governance, and support operational readiness across the group (including hotel operations)

Key responsibilities

• Own the group’s service and hospitality standards, and ensure they are implemented consistently across all venues

• Lead, coach, and performance manage venue leaders

• Drive food and beverage service performance: guest experience, service, team standards, and daily execution

• Provide hospitality leadership input into a phased hotel redevelopment project, including readiness planning, change management, and operational decision-making

• Partner with venue leaders on commercial performance drivers (labour, COGS, wage efficiency, service productivity, and guest feedback)

What we’re looking for

• Senior hospitality leader with demonstrated multi-site experience (restaurant and bar environment essential)

• Strong food and beverage expertise: service delivery, floor leadership, standards, and operational discipline

• Strong leadership presence: calm, clear, direct communicator; builds trust; holds people to account

• Demonstrated cultural leadership: develops managers, improves retention, strengthens team stability

• Structured and commercially aware: understands performance drivers and can run a consistent leadership rhythm

• Experience working alongside (or supporting) hotel operations is well regarded

Apply

• Send your CV and a short note outlining why this role suits you via inquires@cookatoo.com.au Cookatoo Recruitment (applications handled confidentially). More information about the role and salary will be disclosed after applying

Employer questions

• Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?

• Do you have a current Police Check (National Police Certificate) for employment?

• Do you own or have regular access to a car?