Commercial – STF – Internal Sales Facilitator

Summary:

We are seeking a motivated and detail-oriented Internal Sales Facilitator to join our dynamic sales team in Smeaton Grange, New South Wales. This permanent, full-time role is crucial for driving sales growth and enhancing customer relationships. The successful candidate will play a key role in supporting our sales initiatives, ensuring that our clients receive exceptional service and timely solutions to their needs.

Responsibilities:

• Assist the sales team in managing customer accounts and processing orders efficiently.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Collaborate with the sales team to develop and implement sales strategies.
• Maintain accurate records of sales activities and customer interactions in the CRM system.
• Prepare sales reports and forecasts to support decision-making.
• Coordinate with other departments to ensure seamless order fulfilment and customer satisfaction.
• Participate in training and development sessions to enhance product knowledge and sales skills.

Qualifications:

• Proven experience in a sales support or internal sales role, preferably within a commercial environment.
• Strong communication and interpersonal skills, with the ability to build rapport with clients.
• Excellent organisational skills and attention to detail.
• Proficiency in using CRM software and Microsoft Office Suite.
• Ability to work collaboratively in a team-oriented environment.
• A proactive approach to problem-solving and a strong customer focus.