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Appointment Setter / Online Sales Consultant

Sales • Villawood, New South Wales 2163, Australia • Full-time

Description

📞 Test Drive Booker / Online Sales Consultant – CARS24 (Full-Time)

Competitive Base + Uncapped Comms | OTE $100K–$110K+ | 100% Inbound Warm Leads

🚙 CARS24 is Australia’s largest online used car dealership and part of a $3.3B global unicorn. We’re reinventing the way Australians buy cars — making the process simple, digital, and customer-first.

With explosive growth across Australia, we’re expanding our online / digital sales team. This is your chance to be part of a fast-paced, high-growth environment where every call, chat, or lead you handle could close into a deal.

🚀 About the Role

We’re looking for full-time Online Sales Consultants who can engage customers, understand their needs, and convert enquiries into sales. Your role is to sell vehicles and value-added products (warranties, finance, protection, etc.) entirely online or over the phone.

If a customer isn’t ready to buy online, you’ll move them into the next best step: a test drive at one of our sites.

This is NOT a cold-calling role. You’ll be working with 100% warm in-bound leads generated through our platform, supported by a strong operations team to handle contracts, paperwork, and deliveries — so you can focus on selling and earning.

Please note that this an on-site role, 5 days a week at our Sydney dealership, with full weekend availability a must.

📌 What You’ll Be Doing

  • Handle inbound enquiries via phone, chat, and email.
  • Understand customer needs and match them to the right vehicle.
  • Pitch extended warranties, finance, and other ownership products.
  • Convert leads into sales- or book test drives where relevant.
  • Accurately update CRM systems with every interaction.
  • Coordinate with sales and delivery teams to ensure seamless customer experiences.
  • Meet and exceed daily, weekly, and monthly sales targets.

✅ What We’re Looking For

  • 3–6 years’ experience in inside sales, telesales, or customer service.
  • Car sales experience is a plus, but not essential.
  • Excellent communication and persuasion skills.
  • Comfortable using CRM systems and online sales tools.
  • Ability to thrive in a target-driven, fast-paced environment.
  • Availability to work 5 days/week including Saturday & Sunday (must).

💰 Benefits & What’s On Offer

  • Competitive base salary + uncapped commissions paid monthly
  • OTE: $95K+ for average performers, $110K+ for strong performers
  • Career growth in a high-growth global startup
  • Supportive team, ongoing training, and clear development pathways
  • $60/m Phone allowance + $500 yearly wellness bonus
  • Paid parental leave for 6 months, at 80% salary
  • Work at a brand-new, state-of-the-art facility in Villawood

🌟 Why Join CARS24?

Because you’ll:

  • Sell for Australia’s largest online dealership
  • Work with warm leads — no cold-calling
  • Earn uncapped commissions with strong OTE potential
  • Be part of a fast-scaling global unicorn

👉 Apply Now

If you’re a driven inside sales professional who thrives on closing deals and delivering great customer experiences, apply today and join CARS24’s online sales team.

Role Type

On-site • Permanent • Full-time • Associate

Company Overview

At Cars24, our mission is simple: to make buying and selling cars easy, transparent and fully online. We exist to remove the friction, uncertainty and inefficiency that have traditionally defined the car industry. We value ownership, speed and customer obsession. We back data over opinion, action over perfection, and we hold ourselves accountable to high standards. Our culture is fast-paced and performance-driven, but grounded in trust and collaboration. We encourage people to think like builders, challenge assumptions and improve the system, not just operate within it. At our core, we are here to simplify one of life’s bigger purchases and give customers more control and confidence at every step of the journey.