EmploymentOS for your Business

Food and Beverage Operations Manager

Phillip, Australian Capital Territory 2606, Australia • Full-time

Description

Southern Cross Club is seeking an experienced and passionate Food & Beverage Operations Manager to support the food and beverage operations within our organisation ensuring quality service and member expectations. In this pivotal role, you’ll be responsible for overseeing all aspects of F&B operations, driving exceptional customer experiences, and ensuring compliance, operational excellence, and business growth.

Key Responsibilities:

  • Lead day-to-day operations across the restaurant, bar and events.
  • Deliver exceptional dining and event experiences for members and guests.
  • Drive performance to meet targets in service quality, cost control, and labour efficiency.
  • Ensure compliance with Liquor, Food Safety, WHS, and Club regulations.
  • Coach and support a high-performing team.
  • Support financial performance through budgeting and planning

What We’re Looking For:

  • Proven management experience in restaurants, or hospitality venues at a senior level.
  • Strong leadership and ability to manage both front and back-of-house operations.
  • Experience in event execution and service delivery to a high standard.
  • Sound understanding of financial and business planning.
  • Excellent communication, coaching, and stakeholder management skills.
  • Current RSA Certification
  • Knowledge of WHS

Role Type

On-site • Permanent • Full-time • Entry Level

Company Overview

The Canberra Southern Cross Club has proudly served the Canberra community for over 50 years, channelling our profits to support over 350 community groups, making a significant impact to the lives of Canberrans. Operating across two main divisions of Hospitality and Health and Wellness. Operating licensed clubs in Woden, Tuggeranong, Jamison, and the Canberra Southern Cross Yacht Club. Four Anytime Fitness franchises and Stellar Canberra in Woden, which includes Group Exercise, Stellar Swim School, a dedicated Women’s Gym and allied Health and Wellness tenants. We live by our vision, mission and values. Our Vision is all about what we are trusted for – excellence, care and being progressive. Our Mission is why we exist – to enrich our Community and our Values are lived out each day through the CSCC Way: • Community. We care for our community, our people & our environment. • Service. We strive for excellence, providing good times & good memories. • Committed. We are accountable & act with integrity & respect. • Culture. We are collaborative, compassionate & inclusive. People who are part of the Canberra Southern Cross Club share the same values and help create a culture that ensures the success of our business.