If you are passionate about technology, enjoy solving problems, are service focused and thrive in a
fast-paced environment — we’d love to hear from you.
Company Overview
The Benedict Group of Companies
was established in 1966. Benedict is an Australian family owned and operated
company that has grown from a small haulage contractor, to one of the largest
producers and resellers of quarried, recycled and landscape products in New
South Wales.
For additional information about the company, kindly visit our website at www.benedict.com.au
To apply, please hit ‘apply now’ or email your resume to hr@benedict.com.au
About the role
Benedict Industries is looking for a Part Time IT Support Officer to join the IT Team at our Chipping Norton office.
This is a hands-on role where you will be the first point of contact for technical support across the business. You will play a key role in ensuring the smooth operation of our IT systems,
infrastructure, and help desk functions while supporting projects and maintaining high service standards.
Working Hours & On Call Requirements
This is a part-time role, working 4 days (30.4 hours) per week, Monday – Thursday. Hours of work will be 7AM to 3PM.
This role involves a weekly rotating on-call roster (one week every fortnight) to provide out-of-hours IT support.
Key Responsibilities
- Act as first point of contact for IT support issues
- Troubleshoot and resolve hardware, software, and network problems
- Manage and maintain service desk tickets
- Monitor systems and perform regular maintenance checks
- Install and configure hardware, software, and user accounts
- Maintain IT asset register
- Support IT projects and liaise with external suppliers
About You
- Experience in IT help desk or technical support roles
- Knowledge of networking and systems administration
- Strong troubleshooting and problem-solving skills
- Excellent communication and customer service focus
- Self-motivated with the ability to work independently
Note: We promote a safe work culture; therefore, we have a process of reference checking and pre-employment medicals, including a drug and alcohol screen for the successful applicant.
We appreciate the time it takes to submit a job application, and we thank you for your interest in working at Benedict. Only those candidates who are shortlisted will be contacted. We
apologise for any inconvenience this may cause.
We do not require agency assistance.
