This is your opportunity to join the Banksia Team!
Lodge Administration Officer (Permanent Part Time – Job Share)
Lodge Administration Officer (Casual)
Are you ready to become part of a passionate and dedicated team delivering exceptional care and service in a beautiful coastal community?
Banksia Villages is currently seeking two enthusiastic and customer-focused Lodge Administration Officers to join our team. These roles are based at our Residential Aged Care Facility in Broulee, on the stunning NSW South Coast. We are offering two opportunities:
• Permanent Part Time (Job Share) – 20 -30 hrs per week, including some weekends, offering great work-life balance
• Casual – Flexible hours to suit your lifestyle
What You’ll Do
As a Lodge Administration Officer, you’ll be the friendly face and helping hand at our front reception – the first point of contact for our residents, families, and visitors. Your responsibilities will include:
• Delivering exceptional customer service in person, over the phone, and via email
• Supporting administrative operations – managing occupancy registers, processing respite bookings, submitting Medicare claims
• Conducting informative and welcoming facility tours
• Assisting with rostering, documentation, and general office duties
• Using your strong IT and software skills to contribute to ongoing improvements in our systems and processes
We’re looking for someone who is organised, compassionate, and proactive – a true team player with a commitment to high standards and continuous improvement.
Why Join Banksia?
Banksia is a highly regarded, community-based, not-for-profit organisation delivering quality aged care, retirement living, and community care services from our single-site campus in Broulee. We pride ourselves on our team of skilled, caring professionals who are truly the heart of our service – they are the Banksia difference.
What We Offer
• Permanent, guaranteed hours to suit your lifestyle
• Flexible casual shifts for work-life balance
• Friendly, supportive team and workplace culture
• Full orientation and buddy program
• Generous salary packaging options
• Ongoing education, training & scholarships
• Staff recognition & rewards programs
At Banksia, we’re not just offering jobs – we’re building meaningful careers in a community that values you.
Important Info
Banksia strongly recommends all employees are vaccinated against communicable diseases as per the NSW Immunisation Schedule, including influenza and COVID-19. You will also be required to hold current police check and pass a physical assessment.
Ready to Apply?
Visit our website to view the position description, then send us:
• A brief application letter addressing the key elements of the role and specify your preference for part time or casual
• Your current resume
Email your application to: humanresources@banksiavillage.com.au
Application close 5pm September 2nd 2025
