About Smokeball
With offices in Australia, the US, and the UK, Smokeball is the leading provider of legal practice management software, helping small and mid-sized legal practices run their best firm and live their best life. We’re passionate about what we do, and our clients know it!
Not to brag, but we’ve just been awarded the best place to work in Australia by Wrk+, and once again, we have been certified as a “Great Place to Work”. Culture plays a big part in our success, and our clear purpose and vision motivate us daily.
Role Overview:
We’re seeking a Product Manager to lead Smokeball’s billing roadmap, delivering seamless, scalable, and accurate billing solutions. You’ll translate product needs into clear technical scopes and drive releases with precision. Using your strong technical skills and sharp eye for detail to bridge business priorities with engineering delivery.
Your background may be in billing platforms, products with billing components, or billing providers. You may have grown from a Product Owner into Product Management, building a strong reputation for turning strategy and vision into impactful outcomes.
Key Responsibilities
• Define and deliver the billing roadmap, aligning business priorities with client needs
• Collaborate with engineering and design to translate product requirements into clear, actionable solutions
• Maintain strong stakeholder communication, ensuring visibility and alignment throughout the product lifecycle
• Partner with go-to-market teams to support positioning, adoption, and customer education.
• Drive the delivery of high-quality releases, ensuring accuracy, compliance, and a seamless client experience
• Champion the voice of the customer by deeply understanding user pain points, market trends, and regulatory changes.
• Measure product success, leverage data to inform decisions, and work iteratively to enhance value.
About You
• Minimum 2 years of experience in product management, with a preference for backgrounds in payment or billing systems within a SaaS environment.
• Strong technical acumen with the ability to translate complex requirements into clear, practical solutions
• Highly detail-oriented, ensuring precision in scoping, requirements, and delivery
• Comfortable collaborating across business and technical teams, with excellent communication and stakeholder management skills
• Data-driven mindset with experience using analytics to guide decisions and measure success
• Skilled at translating strategy and vision into actionable plans, driving the team to deliver meaningful outcomes
What’s in it for you?
💵 Competitive Salary
🧘 Wellbeing allowance
💭 Be part of a forward-thinking company that is transforming the legal industry.
🌴 Generous PTO
👪 Paid Parental Leave
🥡 Office lunches and loads of snacks
🧢 And of course…the SWAG!
*Smokeball is an equal opportunity employer and is committed to providing an open, welcoming environment for everyone. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Don’t meet all the criteria? No worries! If our values resonate with your personal values and you think you have what it takes, we’d love to hear from you!
Please note: This role is only open to Australian residents. Unfortunately, we are not able to offer sponsorship currently.
