About Us: Australian Camp Services (ACS) are a leading remote-location hospitality company renowned for our commitment to service delivery excellence. Our team is the heart of our success, and we’re on the lookout for enthusiastic, friendly people to help us raise the bar even higher.
Location: Cabramurra, NSW
About the role:
The primary function of the restaurant manager is to provide quality food, beverage, and hospitality services to employees and contractors of Snowy Hydro, residents and visitors to the township, and members of the general public.
As the Restaurant Manager, your role is to ensure that all services consistently meet and exceed customer and client expectations through:
- Effective operational and service management
- Strong leadership and team management skills
- A commitment to delivering outstanding customer service
- You will be responsible for overseeing daily operations, supporting a positive workplace culture, and ensuring that the restaurant operates efficiently, safely, and in line with company standards and client requirements.
This role will involve:
- Mentoring, coaching & developing the onsite team
- Actively overseeing the success of the contract KPI’s
- Daily sales reconciliations including EFTPOS, cash floats and reporting
- Responsible for overseeing the kitchen operations and ensure catering scope requirements and quality are maintained and met
- Inventory control including stock ordering, stock takes & wastage
- Assist with rostering requirements and complete employee timesheets for processing
- Audit reporting for quality compliance and service standards
- Maintain a safe work environment and actively provide ongoing feedback about opportunities for improvement
- Ensuring and documenting staff awareness and adherence to HACCP, Safety and Environmental practices and procedures
What are we looking for:
- Minimum 2 years’ experience in a similar role
- Excellent Customer Service skills
- Ability to lead, coach and train a team of 10
- Understanding of catering is preferred
- Have a comprehensive understanding of hospitality services
- Strong problems solving skills
- Experience in performance management & appraisals
- Strong leadership skills with the ability to motivate & develop your team
- Effective communication skills at all levels, client facing and internal
- Intermediate computer and tech skill
- Experience in ordering, stock-take and reporting
- Food safety and Hygiene training
What you will get in return:
- 12-hour days
- All meals and accommodation provided whilst on site
- Ongoing support, training & development plans for continuous improvement
- Uniform provided
- EAP support provided
All applicants will be subject to a police clearance as well as a pre-employment medical including a drug and alcohol screening. Ongoing fitness for work includes the daily screening for zero drugs and alcohol and is a fixed condition of employment.
