About Ascent
Ascent is a wholly Australian, veteran-owned company, established in 2016 to provide professional engineering, project management and integrated logistics support services for our customers in the Defence, intelligence, security, and related industries.
We support Australia’s defence capability by deploying expert engineering consultants into high-impact environments with a core specialisation in Guided Weapons and Explosive Ordnance (GWEO), Aircraft Structural Integrity (ASI), acquisition, sustainment, research and development.
About the Role
Based at our office in Melbourne, the ICT Operations Officer is responsible for the day-to-day stability, security and documentation of Ascent’s ICT environment across a nationally distributed workforce. This role will be the first line of user support as well as involvement with the cybersecurity governance requirements of the Cybersecurity Maturity Model Certification (CMMC) and ASD Essential Eight.
Key Responsibilities
- Endpoint Management, including asset management.
- Identity and Access Governance.
- Service Desk.
- Vulnerability Remediation.
Skills
- Familiarity with Windows and Mac Operating Systems, including the ability to fault find and troubleshoot basic issues.
- Practical understanding of networking (TCP/IP, DNS/ VLAN).
- Communicate clearly and effectively with non-technical and technical users.
Desirable
- Proficiency with the Microsoft 365 Stack.
- Experience or familiarity with Mobile Device Management Solutions, including Jamf or Intune.
- Experience or familiarity with IdentityProvision (IdP).
- Proficiency with Bash or PowerShell will be highly regarded.
- Experience or familiarity with the ASD Essential 8 or NIST Cybersecurity Frameworks will be highly regarded.
Minimum Qualifications/Equivalent Experience
- CompTIA A+, Certificate, Diploma or Undergraduate degree in related field (including but not limited to CompSci, IT, Cybersecurity) or demonstratable equivalent experience.
- Ability to obtain an AGSVA NV1 Security Clearance. Australian Citizenship is an essential requirement.
Here’s what we offer:
- $5,000 Professional Development (PD) allowance per year.
- Reimbursement of up to $1,000 in professional memberships.
- 5 days annual PD leave.
- Paid ADF Reserve Leave.
- Purchased leave arrangements .
- Access to our collaborative national team, including working groups and social events.
- A vast number of team activities – from fitness challenges to rocketry or 3D printing clubs.
- Support for your wellbeing through our Employee Assistance Program (EAP).
- Flexible working arrangements.
How to Apply
Address your online application to Brent Vidler, ICT & Security Manager, including:
- Your CV.
- A cover letter addressing the dot points listed under “Skills” and “Desirable”.
PS – Unsure whether Ascent is the right fit for you? Here’s what makes the A-Team extra special:
- Opportunities for growth: We hire extraordinary people and provide them with the means and opportunities they need to develop their skills and perfect their craft.
- Close-knit team: Despite being a nationally dispersed team, we are a supportive and collaborative unit that has each other’s backs and celebrates each other’s wins.
- Fostering Innovators: We foster a culture where our people are keen to contribute their ideas – not just talk. We implement, test and trial innovations.
- Work/Life Balance:It’s a buzzword, but we mean it. We care that you are meeting expectations, not how many hours you work.
PPS – The fine print – things you should know:
- The role is subject to a 6-month probation period.
- You will have to be able to supply at least 2 contactable, relevant references as part of your application.
- Only shortlisted candidates will be contacted. If you have not heard from our recruitment team in 21 days, your application was not shortlisted.
- Due to the classified nature of the work we perform, eligibility to access International Traffic in Arms Regulations (ITAR) controlled equipment and data is mandatory. You must be an Australia Citizen to apply for a job with Ascent be able to comply with ITAR regulations.
