Job Description
Disability Support Worker
Location: Ipswich, Queensland
Employment Type: Casual, Part-Time, Full-Time
Reporting to: Operations Team / Managing Director
About Ario Care Group
Ario Care Group Pty Ltd is a registered NDIS provider committed to delivering high-quality, person-centred disability supports that empower people to live with dignity, independence, and purpose.
We are a values-driven organisation built on integrity, cultural respect, and accountability. Our approach goes beyond task-based care. We partner with participants, families, and communities to create supports that genuinely improve quality of life and enable people to pursue the life they choose.
At Ario Care Group, we believe excellent support starts with a supported workforce. We invest in our people, value professional judgment, and foster a workplace where learning, reflection, and continuous improvement are part of everyday practice.
Our Mission, Vision, and Values
Our Mission
To enrich the lives of people living with disability by providing exceptional, person-centred supports that promote choice, independence, and wellbeing.
Our Vision
To be a trusted and respected leader in disability support, setting new standards for quality, inclusion, and culturally responsive care across Australia.
Our Values
- Person-centred practice and participant choice
- Respect and dignity in every interaction
- Integrity, honesty, and accountability
- Quality, professionalism, and continuous improvement
- Cultural awareness and inclusivity
- Collaboration and partnership
- Empowerment of participants and staff alike
About the Role
We are seeking compassionate, reliable, and professional Disability Support Workers to join our growing team. In this role, you will provide individualised supports aligned with each participant’s goals, preferences, and support plans.
You will work across a range of environments including community access, in-home supports, and supported living settings. This role requires emotional intelligence, strong boundaries, and a genuine commitment to participant rights and wellbeing.
Key Responsibilities
- Deliver person-centred support to participants with physical, intellectual, and psychosocial disabilities
- Assist with daily living activities such as personal care, meal preparation, household tasks, and transport
- Support community participation, social engagement, and skill development
- Promote independence, dignity, choice, and control at all times
- Work collaboratively with participants, families, and support networks
- Advocate for participants to access appropriate community services
- Monitor progress and support participants to work toward their NDIS goals
- Complete accurate shift notes, incident reports, and required documentation
- Maintain confidentiality and professional boundaries
- Comply with organisational policies, procedures, and the NDIS Code of Conduct
- Participate in training, supervision, and ongoing professional development
Essential Skills and Attributes
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Professional, reliable, and accountable work ethic
- Strong organisational and time-management skills
- Emotional resilience and adaptability
- Patient, empathetic, and supportive approach
- Cultural sensitivity and respect for diversity
- Commitment to the rights of people with disability
Qualifications and Requirements
- Certificate III in Individual Support (Disability) or equivalent
- Current First Aid and CPR certification
- National Police Check
- NDIS Worker Screening Check
- Working With Children Check (Blue Card or state equivalent)
- Completion of the NDIS Worker Orientation Module
- Valid Australian Driver’s Licence
- Access to a reliable vehicle for work purposes (kilometres reimbursed)
Experience and Knowledge
- Minimum 1 year experience in disability support or a similar care role
- Experience working with vulnerable individuals
- Understanding of NDIS supports and participant-led practice
- Confidence using digital systems such as ShiftCare and Microsoft Office (desirable)
Why Join Ario Care Group
This is more than a support role. It is an opportunity to be part of an organisation that values quality, ethics, and people.
What Makes Us Different
- Values-Led Culture: We hire for character and integrity, not just availability
- Supportive Leadership: Clear expectations, open communication, and genuine support
- Strong Induction and Training: You are set up to succeed, not left to guess
- Professional Growth: Ongoing development, supervision, and career progression opportunities
- Psychological Safety: A workplace where feedback is welcomed and wellbeing matters
- Meaningful Impact: Work that changes lives, not just fills rosters
Benefits
- Flexible employment arrangements
- Travel reimbursement for work-related use of your vehicle
- Supportive team environment
- Stable, compliant workplace aligned with NDIS standards
- Opportunity to grow with an expanding organisation
