Employment OS for your Business

Administration Officer

Energy – COps – Administration • Brisbane, Queensland 4000, Australia • Full-time

Description

You will be joining a growing organisation with ample growth and personal development opportunities, working within a team of fun, passionate and driven colleagues.

This role provides the opportunity for a hybrid working-from-home and office structure supporting your work-life harmony. Additionally, we provide you with well-being programs, additional leave, and other benefits including financial.

In return, you will assist with coordinating and completing customer requests for service and providing administrative support to customers, other retail teams, and internal and external key stakeholders to ensure the smooth operation of the business and the meeting of customer requirements.

The Administration team is intrinsic and essential to Altogether’s growth and success. A great opportunity to start your career, we will provide all the training you need to set you up for success in this role!

Core Responsibilities:

  • Ensure ongoing compliance with trade practices, privacy regulations, and other relevant acts and regulations governing the business.
  • Coordinate and action customer service requests promptly, delivering accurate and timely outcomes.
  • Maintain and update customer accounts and records with a high level of accuracy.
  • Facilitating inbound and outbound mail processing.
  • Coordinating office support functions, including office maintenance, supplier coordination, and stationery ordering.
  • Identify opportunities to improve processes and contribute to operational enhancements.
  • Support the implementation of changes relating to Altogether’s client and customer service processes.
  • Performing other general administrative duties such as processing concession rebate applications, meeting KPI targets, and upholding high-quality workplace practices.

Why join us at Altogether/Benefits

  • 4 minutes’ walk from Fortitude Valley station to the brand-new office!
  • No weekend work, paid overtime if required
  • Development and growth opportunities
  • Additional leave to support time off for your wellbeing
  • Access to Sonder
  • Shower and end of trip facilities
  • Provided drinks and snacks such as coffee, fruits, biscuits, lollies, and team lunches
  • Highly supportive and fun team environment

Do you have effective time management skills and the ability to manage competing priorities?

If this sounds like you, why not join us and apply today!

Role Type

Permanent • Full-time • Entry Level

Company Overview

Are you a forward-thinker? Are you passionate about creating a brighter future for all? Are you full of ideas on how to better utilise power, water and data? If so, Altogether could just be the place for you. Working alongside developers and body corporates you have the opportunity to play an influential role in delivering ethical, sustainable solutions for communities and their residents – making positive change with real impact. So what’s it like working at Altogether? Here, we take a refreshing and diverse approach to culture. We understand the power of brilliant ideas. It’s what drives us. By prioritising collaboration and championing forethought, together we can solve some of the planet’s most pressing issues. We’re looking for pioneers and creators, people who are eager to make a difference. It’s not about former glories or fancy CV’s. If you’re a good human being and brimming with potential we will provide you with an opportunity. One where you’re able to craft a unique career path, supported by a range of initiatives including transformational eLearning, mentoring and professional development. Over the last two years, the idea of the office has shifted dramatically and we’ve shifted with it with technology and systems adapting to individual needs. There is life outside of work. We understand that. Your wellbeing is of the utmost importance and is key to producing consistently great work. From the introduction of Wellbeing Day to health discounts and transformational parental leave, we place the emotional and physical wellness of its staff above all. At Altogether, we’re not just going through the motions. What we do here matters. Working here, you’ll make a direct and lasting impact on the quality of life of people all across Australia. It’s about creating a better future for communities – an ambition you’ll feel driven to achieve each and every day. ◯ Altogether Group  Pty Ltd is an equal opportunities employer and prohibits discrimination and harassment of any kind. All employment decisions at Altogether are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Altogether will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.