Process Improvement Lead
12 Month Fixed Term Contract
Location – Macquarie Park, Sydney
- Work with senior execs on process analysis & continuous improvement planning.
- Join an ambitious firm which is growing, evolving & increasing its headcount.
- Allied Credit has a hybrid work environment; we understand the value of a work-life balance.
Allied Credit is a leading vehicle finance firm with strategic alliances with global car, motorcycle and marine brands. Offering white label, joint venture and floorplan finance, our proprietary software provides a seamless, convenient and customer-focused finance service to consumers and businesses.
We are seeking a Process Improvement Lead for an initial period of 12 months to build and lead Allied Credit’s process improvement project. You will ensure efficient and effective processes are used across the business and lead major projects to review and improve how different teams collaborate.
The role defines how Allied does process improvement, builds organisational capability and delivers measurable improvements in efficiency, cost, risk and scalability aligned to Allied Credit’s growth strategy.
What you will be doing
- Designing and implementing Allied Credit’s process improvement framework, standards and tool kits.
- Defining best practice ways of working for process reviews, including intake, prioritisation, governance and handover into delivery.
- Leading end to end reviews of priority initiatives and facilitating workshops to document current state processes, identifying improvement opportunities, risks and constraints.
- Designing future state processes aligned to Allied Credit’s operating model, systems and risk appetite, quantifying benefits and developing clear recommendations.
- Partnering with Technology, PMO and business teams to transition improvements into delivery via Continuous Improvement or Project channels.
- Tracking, validating and reporting benefit realisation (cost, capacity, risk, customer experience etc).
- Contributing to a culture of disciplined execution, data driven decision making driven, and continuous improvement.
- Coaching leaders and teams in process thinking and continuous improvement.
Your background
- Experience leading complex, cross functional process reviews end to end, ideally within Financial Services regulated environments.
- Lean, Six Sigma, BPM or similar frameworks certification would be expected.
- Strong facilitation, analytical and benefit realisation capability.
- Excellent stakeholder engagement and executive communication skills with the ability to operate effectively at both executive and individual contributor levels.
- Working as part of a team on technology-enabled change and automation initiatives.
Why work for Allied Credit?
- Work-life balance – hybrid working arrangements allow a balance of working from home and the office, and we are always willing to discuss flexible working options.
- Wellness day to take a day off for some R&R around your birthday and a Volunteer Day to support your community.
- Discount offers on selected retailers, car loans and novated leasing options.
- A learning environment where we take your development and career aspirations seriously.
We want individuals who aligns and thrive with Allied Credit’s Values of Customer Focus, Adaptability, Risk Confidence, Integrity and Teamwork.
Allied Credit pledges to treat all candidates with the utmost respect and professionalism throughout the recruitment process. We promise to conduct a fair, transparent, and inclusive hiring process, ensuring that all candidates are evaluated based on their skills, experience, and potential, regardless of race, gender, age, disability, sexual orientation or any other irrelevant characteristic.
Please contact Alex Kelly on 0484 109 354 for a confidential discussion. For further information on Allied Credit, please visit our website at https://alliedcredit.com.au/ or email hrservices@alliedcredit.net.au.
