Post Purchase Coordinator
Location: Melbourne | Hybrid
A Business on the Move
At AllianceCorp, we’ve been helping everyday Australians build wealth through property for over 17 years. We’re a family-run business that’s scaling fast, built on trust, strong values, and a genuine passion for helping people achieve financial freedom.
As our business continues to grow and evolve, we’re investing in our people, our systems, and our client experience, creating meaningful roles that make a real impact.
That’s where you come in!
About the Role
As our Post Purchase Coordinator, you’ll play a key role in delivering a seamless and supportive experience for clients after they’ve secured their investment property.
This role is hands-on and client-focused, ideal for someone who enjoys helping people, solving problems, staying organised, and ensuring every detail is taken care of.
No two days will look the same. One day you might be guiding a client through next steps after contract signing, the next you could be liaising with brokers or builders to keep timelines on track, and the next you’ll be preparing updates to ensure clients feel informed and confident, all while contributing to meaningful outcomes for our clients and our business.
You’ll work closely with our Senior Relationship Manager, brokers, builders, conveyancers, and property managers to ensure a smooth journey from contract signing through to property handover.
What You’ll Be Doing
- Be the main point of contact for clients post-purchase, guiding them from contract signing through to handover
- Proactively communicate updates, timelines, and key milestones to keep clients informed and confident
- Coordinate with brokers, builders, conveyancers, and property managers to ensure a seamless process
- Track progress across multiple properties and stakeholders, ensuring nothing slips through the cracks
- Support the broader Post Purchase Services team to deliver an exceptional end-to-end client experience
What You’ll Bring
- Experience in customer service, administration, client coordination, or a similar client-facing role
- Strong organisational skills and the ability to manage multiple priorities with attention to detail
- Confidence using CRM systems, email communication, and general business tools
- Clear, warm communication skills and the ability to build trust with clients and stakeholders
- A calm, proactive mindset and the ability to thrive in a fast-paced environment
- Alignment with AllianceCorp’s values and a genuine desire to help people succeed
- Experience in property, finance, or real estate is highly regarded but not essential, full training will be provided
Why You’ll Love It Here
You’ll be joining a business that’s growing, evolving, and genuinely cares about its people and clients.
Our values aren’t just words. They guide how we lead, how we communicate, how we recognise success, and how we support one another.
Walking into our office you’ll feel it, the energy, the warmth, the drive. You’ll often hear people say:
“You’ll love it here, it’s the best company I’ve ever worked for.”
We work hard, have fun, and understand the importance of balance. Our hybrid working model gives you the flexibility to do meaningful work while still prioritising what matters most in life. We offer work from home Tuesdays and Thursdays, ongoing training, monthly team events, a pet-friendly office, and genuine career progression opportunities.
Ready to Join Us?
If you’re excited by the opportunity to play a key role in delivering a seamless property journey and making a real difference in our clients’ wealth-building experience, we’d love to hear from you.
For more information about this role, please contact Lucy Whale, Employee Experience Manager, at lucy.whale@alliancecorp.com.au
