About Us
Allcare is one of the leading in-home aged care service providers in the Illawarra. We are passionate about providing cost effective, innovative, flexible and high-quality services to our clients, allowing them to live independently in their own home and surroundings. We promote social engagement and health and wellbeing, focussing on all aspects of an individual to help them live their best lives.
What are we looking for?
As a Care Partner, you will work closely with clients and their support networks to onboard them effectively and set meaningful goals and care plans. You will coordinate proactive services using a holistic approach to care that improves the lives of our clients and maximises their independence in
their own homes.
As the face of allcare, you will adopt and facilitate a person-centred approach to client care, managing a portfolio of clients across the Illawarra while developing individualised care plans, goals, and budgets.
This is a full-time role and requires flexibility from the candidate to provide support to clients.
The role involves:
- collaborating with clients, families, and advocates to create personalised care plans.
- assessing initial intake details and identifying service needs.
- building strong client relationships and setting goals together empowering choice and control.
- proactively seeking and responding to client feedback.
- planning fun and engaging outings and activities for our clients to improve their social connection and community engagement.
- reviewing and updating care plans for existing clients.
- managing client budgets and ensuring services are adequately funded.
- problem solving with the client to ensure they remain safe in their own homes.
- liaising with roster teams to ensure service schedules are met and any changes for clients are appropriately managed and communicated.
- ensuring compliance with Aged Care Quality Standards and other industry requirements.
- promoting allcare as a provider of choice.
To be successful in this role you will have:
- a Certificate III in Aged Care or equivalent preferred.
- a minimum 3 years of person-centred planning, case management or client liaison experience in community settings, preferably with Home Care Packages or customer facing roles.
- knowledge of aged care industry services and standards.
- strong communication and interpersonal skills.
- customer service focus and commitment to client needs.
- initiative in prioritising tasks and following up on client needs.
- high level of computer literacy and ability to learn new applications.
- empathy, compassion, and sensitivity to confidentiality.
- genuine interest and enthusiasm for working with older people.
Our team members enjoy benefits such as:
- genuinely making a positive difference in the lives of older people;
- access to our Thrive Care Group benefits including Flare (discounts platform), EAP and Healthy Body & Mind Hub;
- access to learning and development programs;
- employee referral program.
If you are passionate about community care and committed to putting clients first and meet the criteria for the role then we would love to hear from you!
Candidates will also hold a valid Driver’s Licence and access to a fully insured vehicle, have received a minimum two doses of COVID-19 vaccination, be willing to obtain an annual flu vaccination, be willing to undertake a National Police History check and have valid Right to Work status in Australia.
Allcare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive to create an equal employment environment where everyone from any background can be themselves.
Part of the Thrive Care Group brands – delivering personalised care across aged care, disability services, allied health and movement therapy to help every person thrive. One Purpose, Three Specialised Brands.
