The Role
The Hotel Accountant is responsible for accurately auditing, recording,
and reporting daily hotel revenues in accordance with Starwood policies and
procedures, while providing accounting support to the Finance Department. The
role works closely with the Director of Finance and Assistant Financial
Controller to audit revenues across all departments, prepare daily income audit
packs, reconcile rebates, discounts, and adjustments, and promptly escalate any
irregularities identified. The position supports month-end closing activities,
including journal entries, balance sheet reconciliations, and compliance with
corporate accounting checklists. The role ensures strong internal controls,
maintains audit-ready documentation, and supports compliance with brand standards,
internal policies, and local legislation.
One more thing: we
believe in positive, healthy work environments, no matter what. It’ll be your
job to foster one that’s constantly evolving—improving every employee’s work
life and giving them a life outside work.
Key Duties &
Responsibilities
· Prepare the daily revenue report, ensuring accuracy and completeness,
and submit to the Assistant Financial Controller (AFC) or Director of Finance
(DOF) for review and approval prior to distribution to Department Heads.
· Review all daily revenue figures, postings, and supporting documentation
for accuracy, completeness, and compliance with internal controls.
· Perform detailed audit of Front Office, Food & Beverage, SPA,
Laundry, Banquets, and all other revenue-generating departments, ensuring all
revenues are accurately recorded and recognised.
· Review daily banquet revenue postings in InfoGenesis against approved
Banquet Event Orders (BEOs) to ensure timely and accurate revenue recognition.
· Test-check completeness and accuracy of minor operating department
revenues.
· Review daily cashier balancing for all Front Office, F&B, and SPA
cashiers, ensuring discrepancies are identified, investigated, and resolved.
· Review daily rebates, corrections, voids, discounts, paid-outs,
complimentary items, and adjustments, ensuring proper authorisation,
explanation, and compliance with company policies.
· Complete daily analysis of F&B checks coded as duty meals and
in-house promotion checks; escalate unusual items to Finance leadership and
prepare monthly summaries for cost of sales journals.
· Prepare, collate, and file the daily income audit pack, including all
night audit, cashier, system, and operational reports, and submit to the
guidance/finance review team.
· Coordinate and manage physical and electronic hotel archiving systems,
ensuring documentation is complete and audit-ready.
· Support internal and external audits, inspections, and compliance
reviews as required.
· Assist with month-end closing processes, ensuring income audit and
accounting deadlines are met accurately and on time.
· Assist with monthly general journal entries as assigned.
· Prepare and maintain monthly balance sheet reconciliations, resolving
variances promptly.
· Assist with general ledger reconciliations and financial analysis as
required by the Finance leadership team.
· Review daily general cashier reports and monthly posting summaries for
accuracy prior to posting to the general ledger.
· Assist with month-end checklists and ensure compliance with corporate
finance requirements.
· Assist with monthly stocktake processes in coordination with Purchasing
and operational departments.
· Ensure full compliance with Starwood Corporate, and internal accounting
policies and procedures.
· Support implementation of new policies, procedures, and finance-related
system enhancements.
· Ensure 100% compliance with local legislation, including financial,
workplace health & safety, and regulatory requirements.
· Monitor Account Payable and Account Receivable functions and assisting
if require.
· Maintain strict confidentiality of financial and proprietary information
and protect company assets at all times.
· Act ethically in the handling, reporting, and use of confidential and
sensitive information.
· Organise, summarise, and distribute financial and operational
information to relevant stakeholders in a clear and timely manner.
· Communicate financial results and concepts in a clear, professional, and
easily understood manner to department heads and management.
· Conduct or participate in meetings, maintaining regular communication
with Finance leadership and operational departments.
· Provide timely updates and relevant information to executives, peers,
and internal customers.
· Assist Management with training, scheduling, coaching, counselling,
motivating, and mentoring finance team members, acting as a professional role
model.
· Support co-workers, treat all associates with dignity and respect, and
promote teamwork to achieve shared goals.
· Cover co-workers’ duties during absences and support Assistant Financial
Controller responsibilities during periods of leave, with guidance from the
Director of Finance.
· Ensure compliance with hotel fire, evacuation, health and safety
procedures, and ensure awareness of duty of care responsibilities.
· Report accidents, injuries, unsafe work conditions, and maintenance
issues promptly and complete required safety training and certifications.
· Maintain professional personal presentation, behaviour, and adherence to
company grooming and conduct standards.
· Perform role duties in a safe, courteous, and efficient manner in
accordance with hotel policies and Brand standards.
· Demonstrate flexibility to respond to varying operational and business
needs, including ad-hoc finance and audit support.
· Provide additional services or undertake other reasonable duties as
directed by Management.
· Meet physical requirements of the role, including extended periods of
standing, sitting, walking, handling documentation, and light lifting as
required.
Key
Qualifications and Skills
To perform this job successfully, an
individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
Skills/Knowledge Required:
·1
year + experience in high volume Income Audit function in a fast-paced
environment.
·Proficient
in Microsoft Excel.
·Excellent
attention to detail and accuracy in data entry and recordkeeping. Strong
Organization Skills.
·A
good understanding of financial operating systems and procedures.
·Understanding
of basic principles of finance, accounting, and bookkeeping.
