AI Recruitment Agent

Screen thousands of candidates, delivering ranked shortlists in minutes.

Efficient Hiring

Shortlist candidates more efficiently — reduce manual screening & time-to-hire by 90%.

Lower Cost

Cut cost-per-hire significantly by automating the repetitive parts of recruitment.

2+ Million Job Seekers

Screen from candidates you source or tap directly into our job-ready pool.

AI HR Agent

Faster answers to HR questions, fewer support tickets, more compliance.

Deflect 95% of HR tickets

AI provides instant answers to employee questions

Focus your time

Spend less on admin, more on strategic initiatives that actually move your business forward.

Stay compliant automatically

Real-time policy and contract updates are applied automatically.

AI Payroll Agent

Hero AI processes payroll in seconds, identifying anomalies for you to approve.

Automated calculations

Complex award interpretations and leave accruals computed instantly and accurately.

Anomaly detection

AI flags unusual patterns like overtime spikes before they reach the pay run.

NPP settlement

Same-day payments via New Payments Platform infrastructure — no delays.

Employment Operating System

See how HeroForce and Hero AI make end-to-end employment easy by doing the hard work for you.

“Hero AI handles compliance, onboarding, payroll queries — we went from hours of admin to almost nothing.”

Sarah M. HR Manager

Managed Payroll Implementation

Your Managed Payroll implementation is a hyper-personalised implementation with your own project manager and payroll specialist who will handle the set up of your new payroll solution and assist with best practice training during the payroll build.

Employer of Record (EoR) service

Managed Payroll Implementation timeline

Here is what your Managed Payroll Implementation will look like. Access all of the information here.

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Step one.
Kick off session.

During your kick-off, your Project Manager will walk you through our presentation and this landing page to allow you to become familiar with the project flow and what is needed from you at each stage.

Step two.
Payroll discovery.

Together we will review your scoping forms and the data required for basic platform set-up. Our Payroll Specialist will also provide a walkthrough on the pay conditions / allowances / leaves available

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Step three.
Configuration and build.

Now it’s time to complete your data templates so that we can build your Employment Hero Payroll system! Below is a list of all the templates you’ll need to complete.

Step four.
Client learning.

We believe in a simple setup and fast return on your investment. So we’ve built these workshops to help you navigate the setup process and learn about our Employment Hero Payroll platform.

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Leave, pay and accruals

In this workshop you will learn how and why you need to manage and create pay and deduction categories.

Installing an award

One of our best and most unique features is our in-built awards. Making paying your employees simple and compliant.

Rostering functionalities

This workshop will assist you with understanding Roster templates and how to create your own roster sets and shifts

Timesheet management

In this workshop you will learn how to configure the WorkZone app, how to grant user access and how to approve submitted timesheets.

Configuring chart of accounts

In this workshop you will gain an overview of how Chart of Accounts are mapped and connected to your pay journals.

Running a payroll (The Basics)

This workshop will provide you with an overview of the process to run a payroll, from creating a pay run to finalising a pay run and then lodging your Single Touch Payroll (STP) event(AU). You will also be exposed to adjusting PAYG(AU) PAYE(NZ), leave and super(AU) Kiwisaver(NZ) within a pay run as well as deductions before finalising a pay run and then lodging your STP event(AU).

Running a payroll (Let’s get technical)

This workshop will provide you with a greater understanding of pay run functions and equip you to be ready to handle common payroll scenarios that you may face. It will cover common pay adjustments made to employees, such as terminations, lump sum payments and redundancies.

Completion of Payroll Settings (Australia)

In this workshop you will be guided through the process of enabling STP within your system, completing your registration with the in-built clearing house, BEAM, and importing year to date opening balances and leave accruals for your employees.

Completion of Payroll Settings (New Zealand)

Reporting is a major part of payroll, luckily Hero pay has this capability. This workshop will guide you through the process of Linking with the IRD and importing year to date opening balances and leave accruals for your employees.

Step five.
Scenario testing.

During this stage, our team will test the various award requirements to ensure correct configuration of your platform.

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Step six.
Platform walkthrough.

Once your platform has been integrated, a conference call with your Project Manager and yourself (as well as anyone else in your organisation’s implementation project team) will take place.

Step seven.
Parallel testing.

This is the opportunity for you to be able to do a comparison with all the data inputs and outputs from a pay run you have recently processed.

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Step eight.
Live pay run.

Get excited, it’s now time to run a live pay run on your new Employment Hero Payroll platform.

Step nine.
Project completion.

It’s official!

You are ready to GO LIVE! We are so excited that you are now part of the Employment Hero family, and can’t wait for you to get full value from the platform.

More implementation resources.

Knowledge base

If you have additional queries, please access our help centre for guides, FAQs and more.

Support

Post-implementation email support will be provided directly via our Support Team.

Phone support

Paid phone support is also available through our Support team.