3 email notifications to help keep track of employee updates

We understand that it can be hard for businesses to keep track of when employee details are updated. This is especially the case when a business uses several mechanisms to allow employee updates: a full access user updating directly in Employment Hero Payroll or from another external system and employees themselves updating through the employee portal or another external system. In order to get back that control and transparency, we offer 3 email notifications that will immediately update certain users of any changes to employee details.

For the latest product news and updates, including new features and enhancements to our platform, check out The Product Report: March 2020 Part 2.

What are the 3 notifications?

These notifications can be configured via the “My Notifications” screen and relate specifically to when an existing employee’s:

1. personal details are added and/or changed;
2. bank details are added and/or changed;
3. super fund details are added and/or changed.
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‍To stay updated with the most recent changes, including those from August 2023, refer to our Product Update August 2023.

Please note:

• These notifications are switched off by default so you will need to activate them via “My Notifications” to start receiving the emails.
• New employees added to the system will not trigger a notification email.

Who can receive these notifications?

Both full access users and restricted users in Employment Hero Payroll can set up these notifications.

However, restricted users only have access to receive notifications when employee personal details have been updated. The reason for this is that restricted users do not have access to an employee’s bank account or super fund details.

Admins can also choose to have employees (that is, the employee whose details have changed) receive email notifications. To activate this option, the “Send employees a notification when their personal, bank account, or super fund details are updated” setting must be ticked via the Employee Portal Settings screen. Only employees with an email recorded in their file who also have employee portal access will receive email notifications.

For insights into how you can stay ahead in the competitive payroll services market, read our guide on How to compete in the growing payroll services market.

What information is included in these email notifications?

An example of what the email contains is as follows:

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The above email is the format sent to full access and restricted users. It details the employee name and what section has been updated. It also includes a link that directs the user to the relevant screen so the details can be reviewed.

Users can also access the Employee Details Audit Report to see exactly what has been changed, by whom and when.

An example of the email notification sent to the employee is as follows:

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‍Again, you can see that the employee can click on the link to direct them to the relevant screen so they can review their details.

Explore the advantages of our Custom Fields feature, which helps employers collate every piece of information needed for employment, by visiting Introducing Custom Fields.

For a full list of email notifications that can be configured, refer here.

To be informed about the latest updates and insights from our in-house employment law specialist, check out Employment law updates – June 2023.