How Breckon & Breckon saved a full day of admin every week with Employment Hero

About the business 

At Breckon & Breckon, a fast-paced letting agency with over 30 employees across Oxfordshire, the team needed a streamlined approach to HR. With only two people managing people operations, admin tasks were stacking up.

The challenge 

At Breckon & Breckon, tiresome tasks were taking a toll. Operations Manager Louise found that disconnected tools and repetitive tasks were eating into time that should have been spent on strategic work and industry shifts.

Key challenges include:

• Holiday requests buried in email chains
• Paper-based contracts and one-to-ones that were physically filed
• Manual expense claims leading to delays
• Compliance tasks like right-to-work checks relying on memory

“I had a whole folder in my inbox just for holiday requests. It just wasn’t working anymore.”

The solution 

One day back every week 

Since switching to Employment Hero, Breckon & Breckon has transformed its people management. From onboarding to engagement, it all happens in one place.

“Employment Hero has totally changed how we do HR. I’ve saved at least a full day each week just by getting rid of spreadsheets and chaotic email chains.”

But the benefit goes beyond just the HR team. The switch to digital onboarding and the mobile app has shifted the burden of admin from HR to a self-service model. Staff have 24/7 access to leave requests, payslips, holiday calendars and internal updates.

“During onboarding, I send employees a link, they upload everything and I’ve got it all in one place. I’d say I’ve got back half a day for each employee and they have a great user experience.”

Capacity for the Employment Rights Bill 

By automating the day-to-day, Louise has secured the capacity needed to navigate the evolving legal landscape, including the Employment Rights Bill.

“The workload that is going to be involved in the upcoming bills is significant. Using Employment Hero meant my time was a lot freer, so I didn’t have to spend all day on HR tasks that take a while. I actually have space to focus on those bigger-picture projects.”

Expenses and engagement

Fast forward to now, and the team has binned the paper trails by using integrated expense tools and performance tracking to support their people better.

“Before, I’d have receipts dumped on my desk. Now, it’s all in the system. We’ve also started tracking absence patterns via the Bradford Factor, which we never had visibility on before. It’s a game-changer.”

The ROI

Since bringing in Employment Hero, Breckon & Breckon have unlocked more time and clarity across the board. Admin is down and strategy is up.

• One full day saved per week on admin (52 days per year)
• Half a day saved on onboarding per new hire
• 100% paperless HR documentation and centralisation
• Improved compliance through automated right-to-work tracking

Why it matters 

For Breckon & Breckon, Employment Hero provides the freedom to focus on critical legislation, ensuring the business stays ahead of the curve without being swamped by paperwork.