Rota-to-payroll team management. For hospitality venues
Coordinating changing rotas and staff turnover is a major part of running a venue. Employment Hero brings your HR and payroll together into one system, automating the paperwork to keep your operations organised.

Trusted by hospitality businesses globally.
What’s holding your venue back?
PAIN POINT #1
Rotas change constantly, but your systems can’t keep up
Hospitality operators are managing no-shows, last-minute availability changes, fluctuating trade and rotating casual teams every day. When rotas, timesheets and payroll don’t stay in sync, managers spend too much time fixing errors, chasing staff and patching together coverage instead of running their service.
✦ EMPLOYMENT HERO
When you change a shift or a staff member clocks in, the data flows directly from the rota into the timesheet, and straight into payroll. Everything is synced in one system, and updates happen instantly.
PAIN POINT #2
High staff turnover makes onboarding harder to stay on top of
In hospitality, new starters need to be hired and ready quickly, often across multiple venues, roles and shift patterns. When onboarding is manual, contracts get delayed, paperwork goes missing and managers are left chasing admin.
✦ EMPLOYMENT HERO
Employment Hero streamlines onboarding with digital contracts, paperless forms and structured workflows, so new team members can be set up before day one.
PAIN POINT #3
Payroll complexity builds up fast across a mixed workforce
Hospitality employers frequently manage young workers, casuals, part-timers, salaried managers and staff working irregular shifts. That creates real complexity around wage rates, shift allowances, bank holiday entitlements and statutory holiday pay calculations, especially when systems don’t talk to each other.
✦ EMPLOYMENT HERO
Instead of manual cross-referencing, Employment Hero matches each worker’s contract type and age eligibility to their logged hours, automatically calculating the correct minimum wage rates, bank holiday pay and statutory holiday entitlements.
Tired of running your venue on manual admin?
Instant mobile shift filling to claim back your time

Instead of scrambling through group texts and DMs when someone calls in sick, Employment Hero lets you publish open rota gaps directly to qualified staff via their mobile app. Eligible casuals can view and claim the shift instantly based on their live availability, which automatically updates the master schedule. You simply tap to approve the change, plugging rota gaps in minutes without the back-and-forth phone calls.
Automated contract and pay calculations from digital clock-ins

Rather than manually checking hours or chasing staff for missing data, Employment Hero feeds mobile clock-ins straight into your payroll. The platform reads each worker’s age, contract type and exact hours logged to automatically calculate correct National Minimum Wage rates, bank holiday pay and statutory leave. Because approved timesheets convert into pay lines instantly, you eliminate weekly data entry and ensure accurate pay runs.
Paperless pre-boarding to get staff floor-ready before day one

To stop managers from chasing paperwork mid-service, Employment Hero completely digitises onboarding before a new hire’s first shift. The system sends a digital link for the employee to securely sign their employment contract, input bank details, complete tax, National Insurance and pension forms and accept venue policies directly from their phone.
Live compliance tracking to keep your venues completely secure

Instead of worrying about outdated records across a high-turnover team, Employment Hero tracks compliance automatically across all your venues. The platform securely stores mandatory credentials like Personal Licences or food hygiene certificates, monitors visa work restrictions via automated Right to Work checks and triggers alerts before any document expires, giving management a live dashboard of shift compliance.
Related resources to help you get started
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Focus on service. We’ll handle the employment side
Employment Hero gives hospitality businesses the tools to manage HR, payroll, onboarding and workforce admin more efficiently, so managers can spend less time on paperwork and more time supporting their teams and delivering great guest experiences.
Customers rate us 4.5★ on Capterra

























