HR Agent doesn’t just point you to an article — it gives you a direct answer based on your company’s actual policies, and can complete the task itself where permissions allow (like applying for leave), rather than leaving you to do it manually.

No. HR Agent inherits Employment Hero’s existing permission model. It only surfaces information and actions a user is already authorised to access — there’s no separate access layer or workaround.

No. It’s designed to absorb repetitive, routine questions so your HR team can spend their time on the complex, judgement-based work that actually needs a person. Final decisions stay human.

Yes. Where platform permissions allow, managers can perform manager-level actions — like approving leave, viewing team rosters, or reviewing direct reports’ details. HR Agent never elevates a user beyond what they’re already permitted to do.

No. It’s built directly into Employment Hero and uses your existing policies, data, and permissions. There’s no heavy integration work required.