Stay on top of who’s available and who’s away, without the back-and-forth email chains. Consultancies and agencies rely on team capacity, so a surprise leave clash can throw client deliverables off track. With Employment Hero, employees request leave in the app, managers approve it in a tap and balances update instantly across your team calendar.

Run consistent, meaningful reviews that link individual growth to client outcomes. In a services business, your consultants and account managers are the product, so their development directly shapes what you can deliver. Employment Hero lets you schedule review cycles, set goals tied to billable targets or client KPIs and capture feedback in one place.

Turn your people data into the numbers that actually drive retention. When your costs are mostly headcount, you need to see where time and money are going. Employment Hero surfaces trends across turnover, leave, headcount and salary spend through clear dashboards. An outsourced services firm can spot a rising attrition rate in one division early and act before it dents delivery and client confidence.

Fill billable roles sooner with an AI agent that handles the heavy lifting in hiring. Growth in business services often hinges on how quickly you can bring on the right talent to meet client demand. Employment Hero’s AI recruitment tools help you write job ads, screen applicants and shortlist strong candidates in a fraction of the usual time.