Managing the fast-moving talent behind marketing and advertising

Marketing and advertising agencies often manage fast-moving teams, shifting client demands and frequent hiring needs. Employment Hero helps streamline onboarding, payroll, leave and record-keeping, reducing manual admin and giving your business clearer oversight as it scales.

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Trusted by agencies globally.

4.4/5 on Capterra 4.1/5 on Trustpilot 4.3/5 on G2

What’s making it harder to scale your agency operations?

PAIN POINT #1

Manual admin keeps interrupting client delivery

In many agencies, internal admin gets handled around meetings, deadlines and campaign work, which means tasks like leave requests, contract updates, new starter setup and employee documentation are often more reactive than streamlined. As the team grows, that behind-the-scenes workload can start to eat into time that should be spent on clients, creative output and running the business.

✦ EMPLOYMENT HERO

Employment Hero helps take pressure off day-to-day admin by replacing manual tasks and scattered follow-up with guided workflows, easier approvals and more reliable employee records.

PAIN POINT #2

Fast hiring can lead to an inconsistent employee experience

Agencies often need to hire quickly to support new accounts, replace roles or build specialist capability, but when onboarding relies on ad hoc checklists and email follow-up, the experience can vary from one new starter to the next. That inconsistency makes it harder to set expectations early, complete key setup tasks properly and bring people into the business smoothly.

✦ EMPLOYMENT HERO

Employment Hero helps agencies create a more consistent start for every new hire with structured onboarding flows, automated task management and clear documentation, helping teams get people up to speed faster without relying on manual coordination.

PAIN POINT #3

It’s harder to make resourcing decisions when team data is scattered

When leave information, employee details and workforce updates sit across inboxes, spreadsheets and separate systems, it becomes harder for agency leaders to get a clear view of team availability and capacity. That lack of visibility can make resourcing decisions more difficult, especially when balancing campaign deadlines, client needs and a growing headcount.

✦ EMPLOYMENT HERO

Employment Hero gives agencies a clearer view of workforce information in one place, making it easier to track changes, manage availability and support better planning decisions as the business grows.

Ready to automate your agency admin? See how we help

Employment Hero centralises your agency’s documentation into a single cloud-based system. When promotions, role shifts or contract variations happen, the platform handles the update digitally, routes it for electronic signature and refreshes the employee’s live profile instantly. This keeps your compliance records perfectly accurate and easy to retrieve without manual file cross-checking.

Employment Hero automates your entire hiring sequence by pushing digital onboarding packs straight to a new hire’s phone. Creatives, strategists and account managers can complete their tax forms, National Insurance details and pension enrolment inside the app before day one. This data flows directly into your payroll database, ensuring every specialist role starts on a consistent footing without any admin chasing.

Employment Hero speeds up your hiring process with a built-in applicant tracking system and smart sourcing tools. When new client accounts or campaigns ramp up, you can post job ads across multiple platforms in one click and use automated features to screen and shortlist applicants. This cuts out the manual hours spent sorting through portfolios and CVs, helping you land top creative and strategy talent ahead of your competition.

Employment Hero builds a reliable rhythm for professional growth with automated performance tracking. The software schedules review cycles, locks in recurring 1:1 agendas and tracks individual goals alongside agency milestones. This keeps talent development on track behind the scenes, ensuring your people feel supported even during your busiest campaign cycles.

Related resources to help you get started

Blogs

From spreadsheets to sorted: five real UK payroll switching stories

Employment Hero payroll reviews from five real UK businesses: what they ran before, what switching actually took, and how much…
Read more: From spreadsheets to sorted: five real UK payroll switching stories
Blogs

“I read nearly 4,000 CVs, one by one. Then I stopped.”

What Employment Hero’s own talent lead learned about AI candidate screening, including where she still won’t use it
Read more: “I read nearly 4,000 CVs, one by one. Then I stopped.”
Blogs, Events

Meet the Speakers: Unapologetically Building Leadership Panel at Bristol Bear’s High Performance Centre

Meet the Bristol Bears players, coaches and founders at Employment Hero’s Unapologetically Building leadership panel. Read the blog.
Read more: Meet the Speakers: Unapologetically Building Leadership Panel at Bristol Bear’s High Performance Centre

Focus on delivering great campaigns. We’ll handle the employment side

Employment Hero gives marketing and advertising teams a simpler way to manage the people side of the business, bringing onboarding, payroll, admin and compliance into one place so your team can stay focused on clients.

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Customers rate us 4.5★ on Capterra