Student Support Officer

Summary:

Do you want flexible hours in a great city location? Join us and be part of a student-centred, industry-oriented higher education institution conveniently located in the centre of Sydney and 5-minute walk to major transport hubs.

We are looking for a friendly, professional, and proactive Student Support who wants the flexibility of part-time work. We are offering a casual or fixed-term role for up to 3 years with the possibility of renewal. This front-line role plays a key part in creating a welcoming and supportive environment for our students, staff, and visitors.

Responsibilities:

• Manage the front counter and be the first point of contact for all in-person enquiries.
• Respond to student queries via phone and email in a timely and courteous manner.
• Assist with organising and supporting student activities and events to enhance student engagement.
• Provide quality support services to help students settle into their studies and life in Australia.
• Maintain accurate records and assist with general administrative duties as required.
• Coordinate mail, supplies, and office logistics as required.
• Perform other ad-hoc administrative work as required.

Qualifications:

• Previous experience in reception, administration, or student services (experience in an educational setting is an advantage).
• Excellent interpersonal and communication skills.
• Strong organisational and time-management abilities.
• A positive attitude and a genuine interest in student support and engagement.