About us:
At Scott Park Group, our Vision is to be the market leader in the building of residential homes for West Australians. Our Mission is to ensure our customers ‘enjoy the journey’ as we build them a quality and affordable home.
Scott Park Group continues to strive in its pursuit of delivering outstanding service through its various building brands and across its core businesses. As one of the fastest growing building groups nationally we continue to train, innovate and deliver great outcomes to the most important people we know- our customers. This single-minded focus is the driving force and continues to direct our efforts now and into the future.
Redink Homes, part of the Scott Park Group, has been building and designing quality family homes for the past 16 years, welcoming the idea of alterations to all designs available within the brand. Through innovative home design, technology integration and detail-focused customer service, Redink Homes and the wider group have attracted the highest construction awards and become an industry leader.
We are currently seeking a full time Prestart Consultant to join our growing Prestart team based in Osborne Park. Experience in customer service and excellent communication skills, is essential to be a successful candidate.
The Role:
The role of a Prestart Consultant is an administrative heavy role conducting prestart meetings and being the first point of contact in the client/building relationship. Your role will be to foster great relationships, provide sublime customer service and effectively manage the client relationship from the commencement of signing a building contract to the beginning of construction.
This includes being the key point of contact between customers and all other major areas within the Company including sales, drafting/estimating, approvals, scheduling and construction throughout the pre-start process. The person will leverage their exceptional product knowledge of interior and exterior products and finishes to assist customers achieve their desired finish within their budget. Additionally, the person will capture any client concerns or complaints, prepare change requests and allocate relevant resources for resolution.
About you:
- Passionate about customer service – and we mean really passionate!
- Strong communication skills
- High level of organisational skills and attention to detail
- Ability to work under tight timeframes.
- Friendly
- And you will possess a current police clearance, or be willing to obtain one within 3 months of service.
- Experience in Click Homes is desirable but not essential
- The successful candidate will demonstrate their exceptional product knowledge of interior and exterior products and finishes to assist customers achieve their desired finish within their budget and provide an enjoyable construction journey throughout the prestart process.
What’s in it for you?
- Vibrant Social Club
- Superannuation Advice
- Fun, energetic, team-oriented atmosphere where employees love coming to work!
- Weekly pay cycle
- Employee Assistance Program
- If you feel you can do this role with your eyes closed, then we want you! Please provide a cover letter along with your CV, outlining previous experience in the role and why you want to work for Scott Park Group!
If you have any questions about the role, please email jobs@scottparkgroup.com.au
The successful applicant will be required to provide a Police Clearance valid within 3 months of commencement and are expected to have current and valid work rights in Australia.
