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Client Services Officer

Crime (Central Australia) • Katherine, Northern Territory 0850, Australia • Full-time

Description

Be the connection between culture and justice. Help your community. Build your career in law, justice and client services. Join us as a Client Services Officer in our Katherine Criminal Law Practice.

We’re on the lookout for a passionate, community-minded person who wants to make a real impact in people’s lives. If you’re deadly at yarnin’, great with people, and want to stand up for mob in the justice system – this is your chance.

Why join NAAJA?

✅ Competitive salary $67,430 – $79,196

✅ Remote localities allowance + airfares (in accordance with our EBA)

✅ Relocation assistance – up to $5,000 (where applicable)

✅ Generous leave – 6 weeks annual + 17.5% loading, 3 weeks personal leave and more

✅ Access up to $18,550 tax free salary packaging + professional development opportunities

✅ Be part of a nationally recognised legal service

✅ Make a real impact working alongside a dynamic multidisciplinary mental health team.

Your Role in Our Team:

You’ll be working alongside our criminal lawyers, helping our clients navigate the justice system while offering strong cultural and community support. You’ll visit prisons, meet with families, help sort bail and accommodation, and support our work in bush courts.

No two days will be the same – but every day will matter.

Your Day-to-Day Will Include:

  • Building trust with clients and collecting their stories
  • Visiting clients in prison or detention to provide support
  • Helping lawyers understand cultural context and community dynamics
  • Coordinating referrals, services, and support for clients
  • Organising court assessments, transport and bail arrangements
  • Travelling to remote communities and bush courts when required

What You’ll Need:

  • Strong understanding of Aboriginal culture and issues in the legal system
  • Solid communication skills and confidence working with our mob
  • Good computer and admin skills (email, Microsoft Office, file notes)
  • Ability to work independently and within a small, tight-knit team
  • Experience working with or referring to housing, rehab, community corrections etc.
  • Ochre Card (or ability to get one)
  • Current driver’s licence and 4WD readiness
  • Willingness to travel to remote NT communities

For more information or to obtain a position description reach out to us at hr@naaja.org.au

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Role Type

On-site • Permanent • Full-time • Entry Level

Pay Rate

67430 AUD – 79196 AUD (Annum)
Apply now