About Us
At New Aim, we’re proud to be part of the first generation of pioneers in Australia’s ecommerce industry. Since 2005, we’ve led the way in redefining how Australians shop and how businesses sell online.
As Australia’s largest and fastest-growing private ecommerce company, we continue to set the benchmark for innovation. Our proprietary technology powers smart procurement, seamless supply chain management, multichannel integration, and intelligent pricing — helping businesses start, scale, and succeed in a digital world.
With over 6,000 active SKUs and a presence across 40+ online channels, we partner with some of Australia’s most-loved brands and marketplaces — including Bunnings, Myer, Woolworths, Big W, Amazon, eBay, Catch, and MyDeal.
From Dropshipzone, our leading B2B2C marketplace, to AirOxy, our AI-powered analytics engine, we are building the future of commerce — driven by technology, insight, and heart.
Join us in shaping the next chapter of Australian ecommerce — every day, every way, everywhere.
About the Role
New Aim is hiring a Channel Growth Manager — a commercially driven, analytical, and results-oriented individual to take full ownership of a fast-growing ecommerce sales channel.
In this role, you’ll operate like a mini CEO, responsible for the end-to-end performance of thousands of SKUs on a specific ecommerce platform. This includes shaping strategy across product availability, pricing, promotions, and partner relationships — with one goal: driving profitable, sustainable growth.
You’ll immerse yourself in sales data, spot trends, uncover opportunities, and take action fast. More than just managing a channel, you’ll influence company-wide strategy by collaborating with cross-functional teams across finance, marketing, logistics, and data.
This is a unique opportunity to join a high-performance team in a dynamic business that’s shaping the future of ecommerce in Australia.
Key Responsibilities:
1. Channel Operations & Growth
- Partner with channel partners to identify areas of growth, including but not limited to, increasing selection, ensuring product availability, running deals and promotions, improving delivery performance and negotiating fees.
- Identify trends and key opportunities, inform strategic decisions to improve channel effectiveness by utilising data analytics to monitor performance metrics,
- Maintain strong partnerships with channel partners to stay informed on platform updates and best practices.
- Participate in business reviews with key partners, contributing insights and data-driven recommendations, negotiating for strategic deals & promotions and more, and executing joint business plans.
2. Performance & Strategy Execution
- Execute and contribute to the development of channel growth strategies that align with business objectives and overall company goals, with a focus on driving bottom line growth.
- Conduct competitor analysis and market research to identify industry trends, customer behaviour shifts, competitive threats, and opportunities that can drive channel growth and new business development.
- Contribute to strategic cross-functional projects with category, operations, product and analytics to drive innovation and channel growth, as well as to improve operational efficiency.
- Constantly innovate and experiment to drive long-term growth.
Desired Background:
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Experience: at least 3 years of experience in eCommerce or retail. Prior experience with P&L, account management and business development responsibilities are desirable.
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Analytical Skills: Strong ability to analyze data, extract insights, and make informed recommendations to optimize channel performance.
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Problem Solving: Able to navigate challenges and take initiative to break down complex, ambiguous challenges into clear, actionable steps to drive growth.
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Project Management: Comfortable managing multiple tasks, coordinating across teams, meeting deadlines, and delivering results with minimal supervision.
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Communication & Collaboration: Strong ability to liaise with internal teams and external channel partners, ensuring alignment and smooth execution of growth initiatives.
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Self-Starter Attitude: Proactive, adaptable, and eager to experiment with new strategies to drive channel success.
The Perks:
- Free on-site parking (and coffee!)
- Generous employee discounts on over 6,000 products
- Novated car leasing
- Company-sponsored team lunch
- Company sponsored events, including end-of-quarter team building events, Christmas event celebrations, birthday celebrations and more!
- This is an on-site role offering flexible start and end times to support a healthy work-life balance
New Aim is an Equal Employment Opportunity employer – we welcome all applications and screen them without attention to race, age, beliefs, sex, orientation, gender identity and disability.
Our culture is truly values-driven, which is what we believe makes New Aim an exciting and great place to work in.
If the above sounds like you, we would love to hear from you!
