NDIS Participant Case Manager – MELBOURNE – Immediate Start!
Position: Full-Time
Salary: $48 – $60 per hour
About Us
We are a rapidly growing, family-owned NDIS Registered Provider, dedicated to enhancing the quality of life for people with disabilities. We value our team and clients, focusing on personalized care and meaningful outcomes.
Why Join Us?
–Competitive Salary: Attractive pay rates based on experience and qualifications.
–Company Vehicle: Available for use during work hours.
–Comprehensive Induction: Thorough training to get you started.
– Ongoing Training and Development: Continuous opportunities for professional growth.
– Supportive Team: Be part of a team that values your contributions and fosters a positive work environment.
– Growth Industry: Join a sector dedicated to making a real difference.
Role Responsibilities
– Oversee administrative systems with appropriate access levels.
– Manage staff, resolve operational problems, and participate in management meetings.
– Provide governance support and strategic direction in line with the strategic plan.
– Coordinate in-home, respite, and SIL services.
– Mentor and train a team of support workers.
– Update client files and perform risk assessments.
– Ensure compliance with all team and client profiles.
– Handle budget allocations and organize quotes.
– Conduct face-to-face meetings and serve as the first point of contact for staff and participants.
– Recruit, select, induct, and train staff in consultation with directors and HR.
– Maintain safe working conditions for all staff.
– Provide leadership to ensure staff understand and adhere to the service’s model of practice.
– Maintain administrative records, statistical data, and incident reports.
– Share on-call duties fairly among management and team leaders.
– Perform rostering duties and understand the SCHADS award.
– Follow Workplace Health and Safety policies and safe work practices.
Essential Requirements
– Minimum 2 years of experience in the disability sector with Coordinator/Case Manager experience.
– Comprehensive understanding of the Disability Act 2006 and NDIS framework.
– Exceptional customer service, negotiation, and influencing skills.
– Strong interpersonal and client service skills with high levels of resilience.
– Well-developed oral communication and information system usage skills.
– Solid organizational skills including problem-solving, prioritizing, and multi-tasking.
– Good computer skills (care databases, Word, Excel, Outlook).
– Effective communication and feedback handling.
– Group facilitation and presentation skills.
– Ability to work with diverse lifestyles and work styles.
– Staff management and client intake/care planning experience.
– Ability to develop individual client budgets.
– Supportive and cooperative interaction approach.
– Focus on participant needs and quality service.
– Practical understanding of WH&S requirements.
– Current driver’s license (company car available during business hours).
– First Aid/CPR, NDIS Worker’s Screening Card, Blue Card, and Police Check.
– Self-motivated with a “can do” attitude.
Employer Questions
Your application should address the following:
1. What describes your right to work in Australia?
2. How many years of people management experience do you have?
3. Do you have a current Police Check?
4. Do you have experience preparing work rosters?
5. Do you have a current NDIS Worker Screening Check?
6. Do you have a current Working With Children Check?
7. Have you completed a qualification in community services?
8. How many years of experience do you have as an NDIS Case Manager?
Don’t miss your chance to join a company that values you and is committed to making a real difference in the lives of children, youth, adults, and their families/carers. Apply today!
www.labourhireandrecruitment.com.au
www.lhr.net.au
