Duty Manager

At Holiday Inn Express & Suites ® our purpose is to provide simple, smart travel. That’s where you come in. Part of IHG Hotels and Resorts Holiday Inn Express® & Suites Sunshine Coast, has 181 rooms (41 ,one bedroom suites) Great Room for dining and a Roof-top Pool.

The Role

We’re looking for a Duty Manager, someone smart and considerate – a problem solving genius that takes pride in creating and delivering great customer experiences. Working with the Hotel Manager, you’ll lead the team to success, rolling up your sleeves and working side by side to deliver a superior product. You’ll take responsibility for compliance and quality, including the satisfaction of both our guests and staff – ensuring brand and company standards are maintained.

About you-

• Be a Brand Ambassador and knowledgeable about the local area.
• Live in the area,or be prepared to move.
• Proven experience within a similar role or capacity
• Experience with Opera PMS
• Strong Leadership skills in managing teams to drive for results
• Ability to communicate effectively in spoken and written form
• Professional and personable, with a can-do attitude.
• You’re pre-equipped with sound judgement, even under pressure – you’ll have a heap of responsibility right off the bat
• You make calm, collected decisions – even when the clock is ticking
• You will be required to hold or obtain a First Aid certificate and RSA Certificate

If this sounds exciting and a perfect move for you, and you are looking for a move to the Sunshine Coast to the hidden gem or already live there and looking for a new opportunity, then we would love to hear from you.

This is a highly rewarding and exciting role, offering great career potential and the opportunity to work with a dynamic team of industry professionals and an amazing well-established global brand.

At Pro-Invest Hotels we invite applications from all within the communities we operate in alignment with our commitment to diversity & inclusion and indeed to celebrate our values of Trust, Transparency, Integrity & Commitment.