Operations / Chief of Staff

Finance / admin

– Insurance:

o Active claims

o Contract / policy negotiation

– Accounts payable

– Policies:

o ISO

o GDPR

o HIPPAA

– EMDG submission

– R&D submission

Finance (cap raising)

– Getting due diligence ready

– Finance model

– IM generation

Tech, Service and operations

– Zendesk replacement

– Data deletion

– Data privacy

– Integrating Zendesk call data into Halaxy

– Getting new numbers through Twilio

Customer

– Fighting fires (eg ProActive)

– Customer complaints

Expansion

– Moving projects along

– Setting up sales funnel (metrics, data platform, comms etc)

– Pricing (products, countries)