About Us:
Established in 1884, Expression Australia is a not-for-profit organisation created by and for the Deaf Community. We empower people who are Deaf, hard of hearing to overcome barriers in their life and choose how they want to live. This position will be based in our Collingwood VIC office. We also have offices in, Hobart, Fremantle, Devonport, Ballarat and Geelong.
We have the vision of giving all people who are Deaf and hard of hearing every opportunity to connect with and contribute to society. To have the freedom to develop in all aspects of life, in their language of choice, and for our support to extend to their families.
Lead with purpose. Champion inclusive communication.
Expression Australia is on the lookout for a dynamic and experienced
Manager Interpreting Services to lead our national interpreting team and support our mission of empowering Deaf and hard-of-hearing communities.
About the role:
As the Manager of our Interpreting Services team, you’ll play a vital leadership role in overseeing high-quality delivery of Auslan interpreting, Deaf interpreting, live captioning, and notetaking services. You’ll work closely with our internal and external stakeholders to ensure our services exceed expectations, while supporting a talented team of interpreters and notetakers across the country.
This is a fantastic opportunity to lead service growth, champion accessibility, and influence positive change in a values-led organisation.
Key responsibilities:
• Lead and support a national interpreting team, including full-time, part-time, and casual staff
• Deliver high-quality interpreting services aligned with best practice and client expectations
• Manage stakeholder relationships across government, corporate, and community sectors
• Oversee contract performance, reporting, compliance, and financial management
• Design, develop, and implement new services that align with organisational goals
• Drive continuous improvement and foster a high-performance, inclusive team culture
What we’re looking for:
• Fluency in Auslan (essential)
• Strong leadership experience in service delivery, ideally within language or community services
• Excellent stakeholder and relationship management skills
• Background in budget management and financial planning
• Interpreting qualifications and knowledge of the Deaf community (desirable)
• Familiarity with NDIS and ISO quality frameworks (advantageous)
• Passion for inclusion, accessibility, and social impact
Why join Expression Australia?
• Lead a highly respected team in a purpose-driven organisation
• Make a genuine impact on accessibility and inclusion
• Work in a supportive and inclusive culture that embraces diversity
• Enjoy flexibility, ongoing professional development,
clear values: Respect. Inclusivity. Progressiveness. Adaptability. Diversity.
We foster a culture of inclusivity and diversity, welcoming individuals from all backgrounds and identities. We are committed to creating a workplace where everyone feels valued and respected, and where differences are celebrated. If you are passionate about making a meaningful impact in the lives of others and thrive in a collaborative environment, we encourage you to apply.
Come join us, follow the prompts to apply.
What next: Applications will be reviewed, and suitable applicants will be contacted for an initial phone screening.
All applicants must have the right to work and live in Australia. Recruitment Agency approaches and referrals will not be accepted.
