We’re here to support vital
NDIS providers.
No matter where you are in your NDIS provider journey, Employment Hero makes fulfilling your obligations easier – whether you’re wanting to take the guesswork out of the SCHADS Award, or hire your next essential team member.


Cut down time spent on time-consuming HR and payroll admin
You’re too busy for manual HR and payroll admin. Our fully integrated HR, payroll and rostering system eliminates the need for multiple subscriptions and simplifies every stage of the employee lifecycle – so you can focus on world-class care.

Boost your NDIS compliance confidence and navigate Modern Awards
We’ve got an easier way to navigate complex NDIS requirements and the SCHADS Award. Reduce your risk of non-compliance at audit time with automated award interpretation, digital policy management and much more.

Automate your recruitment and find the perfect hire for your role – every time
With SmartMatch, you’ll be matched with work-ready candidates who have the right experience, skills and qualifications for your open roles in the support industry, even in specialised sectors like neurodivergent care.
Employment Hero can help you streamline key components of the NDIS audit and application process, and find top talent in record time.
Find your next essential team member in record time
Open your NDIS business to a whole world of talent with Employment Hero’s SmartMatch recruitment tool. With powerful AI technology connecting your with top talent in real-time, you can access our large volume of skilled candidates in the care and support industry instantly.


Boost your compliance confidence around Modern Awards
When it comes to paying your team, Employment Hero’s automatic award interpretation takes the guesswork out of paying in line with the MA000100 – Social, Community, Home Care and Disability Services (SCHADS) Industry Award.
Access HR advice from our team of experts in Australia
Need additional help understanding your employer obligations?
Employment Hero’s HR Advisory service supports NDIS providers by providing guidance on common SCHADS award queries, advice on managing your employees, support for handling complex HR tasks like setting up contracts and policies in your business, and much more.


Leave complex and time-consuming payroll processing to us
Need a payroll helping hand? Employment Hero’s Outsourced Payroll Service takes care of your payroll from start to finish, including award interpretation and compliance. Automate rostering, timesheets, and award calculations, so you can free up time and focus on other business critical tasks.
Keep records of worker identity, right to work, pre-employment checks, qualifications and experience
Use Employment Hero’s ATS to create job listings that cover all of the requirements of the role, including reference checks, qualifications and experience levels.
Seamless onboarding automatically creates an electronic employee file with all the relevant information supplied by your new hire, including work eligibility and certifications (e.g. Yellow and Blue cards, first aid and police check).


Workers can complete mandatory NDIS orientation modules and keep records of continuing professional development
Create mandatory certifications for NDIS orientation completions directly in Employment Hero. For certifications that require renewals, both managers and employees will be notified when a certification is due to expire.
You can also create your own learning modules in our learning management system (LMS).
Easily report any incidents in our incident management module
Employment Hero’s Safety Incident feature allows employees to report safety incidents related either to personnel or third parties, with fields including the event type, the location, the injured body part, if there were any witnesses, and if anyone administered first aid. Incident reports are reportable and auditable.


Manage risks effectively in our risk management module
The NDIS Practice Standards call for a documented risk management system that effectively manages work health and safety risks, including emergency and disaster planning.
Upload your existing policies to Employment Hero, or use Employment Hero’s policy and HR document template library to create new ones.
Upload and assign training modules in infection prevention and standard precautions
Use mandatory induction content to ensure your new hires read (or watch) the training material required for their role, with an electronic record of their completion. These can also be created in the LMS to cover topics such as hand hygiene practices, respiratory hygiene, cough etiquette and the use of PPE.


Access an asset register that tracks company items and PPE for employees who require it
For any company items and personal protective equipment that isn’t single use, Employment Hero’s Asset Register helps you assign, track and report these belongings.
See SmartMatch in action
Download our top resources for the NDIS industry

Supporting NDIS Compliance with Employment Hero

Bunji Transforms their HR and Payroll Processes with Employment Hero
We asked Ryan Kiddle, Head of Operations at Bunji, about the difference Employment Hero has made.

The essential guide to HR compliance in Australia
Tick HR compliance tasks off your to-do list with our HR compliance guide. Download today!
Frequently asked questions
Do you offer clock-in and clock-out?
Yes. Employment Hero’s time-tracking software makes it easy for your team to clock-in and clock-out from their phone or tablet, from wherever they are. The app takes a photo of the user and tracks the geo-location of every clocked event to capture accurate data.
Who has access to Employment Hero?
When your business signs up with Employment Hero, all your employees will have access to the software. There’s also admin permissions for whoever will be managing the behind-the-scenes processes, such as shift management and payroll. Employment Hero can be easily accessed by an internet browser, or you can take it on the move with our dedicated app, Swag by Employment Hero. Using Swag opens you up to loads more free features – find out more here.
Is Employment Hero customisable to our business’s needs?
Yes, there are many ways to adapt Employment Hero to your needs. Whether that’s the logo design on the platform, the addition of learning modules for training or automated custom surveys, you can set up Employment Hero so it’s perfectly suited to your business.
Can Employment Hero support a small to medium-sized business?
Absolutely! Our platform is designed specifically for businesses of all sizes. We believe that every employer should have access to cost-effective HR and payroll tools, regardless of business size. It’s not just big businesses that should reap rewards of great HR, people management, and payroll!
Can HR software integrate with other tools and systems we already use?
Yes, our HR software solution offers integration capabilities with commonly used tools and systems such as productivity suites like Microsoft 365 and Google Workspace. This integration helps ensure seamless data flow and enhances overall operational efficiency.
Do I need an HR team to use this software?
No, you don’t need an HR team to use our software. With Employment Hero, you can manage all aspects of HR yourself, without any existing HR team.
Innovation, reliability, customer service. A tick, gold medal, five stars.
Employment solved.
Book a demo and see what Employment Hero can do for your business.