
At a glance
Explore this case study if:
- Are looking to streamline your recruitment and performance review processes
- Want to enhance employee feedback with automation and anonymity
- Are curious about how Employment Hero can transform outdated HR systems
Sitruna, a full-service Amazon consulting agency, was facing challenges with outdated HR systems that were slowing down their operations. To modernise their processes, they turned to Employment Hero’s comprehensive employment platform. By embracing this solution, Sitruna streamlined recruitment, onboarding and other HR functions, leading to faster processes, an improved candidate experience and more time to focus on their core business objectives.
Transitioning from outdated tools to a smarter system
Before Employment Hero, Sitruna’s HR systems were stuck in the past.
“We relied on Google Sheets and ClickUp for everything from tracking candidates to managing interviews. It worked, but it wasn’t efficient or professional,” shares Marie Ragot, People Operations Specialist at Sitruna.
Before using Employment Hero, scheduling multiple candidate interviews and receiving feedback was a real headache. Keeping candidate info secure was a challenge with their previous system and posed a risk in the long term. And to top it off, some candidates didn’t hear back after their interview, which wasn’t the best look for their employer brand.
“Scheduling interviews and collecting feedback was manual and messy. Sensitive candidate information wasn’t stored with best practices, which wasn’t acceptable. On top of that, some applicants didn’t hear back post-interview, which wasn’t the impression we wanted to leave them.”
Embracing an all-in-one employment platform
The team at Sitruna knew they needed a change. After exploring their options, Employment Hero was a clear preference.
“The platform was fairly priced and it delivered the best value. The built-in ATS was a huge selling point, along with its comprehensive features which helped when getting our Managing Director and CEO on board with our decision.”
The platform’s automation and centralisation transformed how Sitruna worked and smoothly integrated into their processes. Recruitment, performance reviews and compliance management all moved onto one platform.
“The analytics and reporting tools are fantastic. Creating demographic reports is now quick and simple.”
Increasing candidate applications and saving time
Since integrating Employment Hero’s recruitment features into its strategy, Sitruna saw a significant increase in candidate applications.
“Smart Match and job board integrations have broadened our reach significantly. Previously, we’d receive 10 to 20 applications in a fortnight. Now, we’re getting closer to 100. I was so excited when I was clicking on my very first hire made using Employment Hero.”
The ATS has also streamlined how candidates are managed, freeing Marie and her team to focus on employee performance and training initiatives.
“Everything’s in one place – interview scheduling, feedback storage and hiring manager collaboration. It’s made our recruitment processes seamless.”
Putting people first
For Sitruna, performance review management has been made more efficient and constructive. The platform introduced a level of automation and anonymity that has encouraged more candid feedback.
“Now we can just tag someone for a peer review, they fill it out, and it’s automatically posted. Only managers can see who submitted the reviews, and they have the option to share feedback transparently. This has made people much more comfortable providing constructive input.”
With everything centralised and visualised, team members can now view feedback from a macro perspective rather than navigating clunky Google Sheets.
“It’s been incredibly helpful for creating a clearer, more efficient performance review process.”
Discover how Employment Hero can improve your business
As the world’s first Employment Operating System, our platform is built to simplify every stage of the employee journey. From attracting and hiring top talent to seamless onboarding, automated payroll and increasing employee engagement, Employment Hero empowers businesses to thrive.
Let us take care of the admin, so you can focus on what truly matters – your people.
Ready to give your business a competitive advantage? Connect with one of our specialists today to see how Employment Hero can work for you.