Ready to leave a lasting impact on Australia’s health industry?
Join HAMBS, a leading provider of software and information technology solutions to the private health insurance sector for over 30 years. Our dedicated team spans across Adelaide and Sydney, collaborating with over 60% of Australia’s private health funds, empowering them to deliver innovative and competitive services to their valued members. At HAMBS, “work” is a vibrant experience. Our culture is driven by values that define us as United, Good Humans, Brave, and Awesome.
For more information about HAMBS and to explore our current career opportunities, visit: https://jobs.swagapp.com/organisations/hamb-systems
About the Role
We are seeking for an Infrastructure & Platform Lead to join our Adelaide team. You will be responsible for combining hands-on technical work with team coordination, mentoring, and operational ownership. Designing, building, and maintaining the foundational platforms that power the company’s software products.
Key Responsibilities
- Lead by example demonstrating strong organisation, structure, and attention to detail.
- Monitor infrastructure performance, health and availability across network, compute, storage and platform services, investigating and resolving operational issues.
- Monitor infrastructure capacity and utilisation, identifying trends and implementing proactive capacity planning to ensure performance, scalability and availability.
- Implement and managing network security measures, including access control, authentication, encryption and intrusion detection/prevention.
- Develop organisational capabilities, processes and procedures for automation and continuous integration of build, packaging, testing, security and deployment.
- Contribute to the evolution of HAMBS infrastructure and platform architecture to support scalability, security and operational efficiency.
- Lead the HCS Infrastructure and Platforms Team, allocating responsibilities as appropriate.
- Coaching and mentoring of staff particularly, relating to Infrastructure and Platforms function.
- Manage team performance ensuring clear expectations are set and appropriate performance and development plans are agreed and actioned.
About You
- Tertiary level qualifications in IT or related discipline (desirable), or relevant experience (essential).
- Previous people leadership experience.
- Proven expertise in IT technologies, including but not limited to Windows Server, VMware, SQL Server, and IaaS-based cloud services.
- Experience with Infrastructure-as-Code (IaC) tools and exposure to DevOps methodologies (desirable).
- Experience with scripting and automation.
- Strong customer service orientation with a commitment to delivering high-quality support.
- Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.
- High-level communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
- Enjoy improving systems, strengthening processes, and creating structure
- Most importantly, you are Awesome, Brave, and a Good Human!
Employee Benefits
- Flexible working options, both onsite and remote.
- Paid volunteer and wellbeing leave, with the option to purchase additional leave.
- Salary sacrificing and novated lease options.
- Access to an online learning system and world-class internal and external training sessions.
- Study leaves and a study support program.
- Internal employee referral program.
As part of the recruitment process, candidates will need to complete satisfactory verification checks, including but not limited to a National Police Clearance Certificate, appropriate rights to work in Australia, and reference checks.
Our HR team and hiring managers kindly request no unsolicited resumes or approaches from recruitment agencies.
