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Service Technician (Electrician)

Banyo, Queensland 4014, Australia • Full-time

Description

About Us:

At WEG, we’re more than just a global leader in electric rotating and static machinery. With our headquarters in Brazil and a footprint that spans 36+ countries and 17+ manufacturing plants, our dedication to quality and innovation sets us apart. In Australia, our team thrives on delivering top-notch products and exceptional service. WEG Australia offers to the market, LV & HV Motors, LV & HV Soft Starters and Drives, BESS and Wind Turbines among other industry products.

WEG Australia is now looking to expand its growing Service department with a new opportunity in the role of a Service Technician. Located in Banyo, Brisbane, the role of Service Technician offers you a pathway to use your hands-on experience to assist in providing our customers with technical solutions, all while providing excellent field service support.

Role Overview:

As a Service Technician you will play a crucial role in both our sales and after-sales teams. Focusing on the needs of the customer you will work with all stakeholders to find a technical solution to suit. Handling after-sales enquiries for Queensland you will be responsible for delivering essential technical support to our WEG staff, distributors, and customers on the application, use, installation, commissioning and set-up of WEG Products.

This is a full-time position. A company vehicle and all tools required will be provided.

Key Responsibilities:

  • Technical Sales: Work closely with the sales team to provide technical solutions to meet customers’ expectations and requirements.
  • Technical Support: Provide technical services to clients relating to use, application, operation, commissioning, repair and maintenance of WEG’s rotating and static machines.
  • Field Services: Provide onsite commissioning and troubleshooting services when required, in various locations (locally, interstate or overseas).
  • Phone Support: Provide troubleshooting support for products over the phone where and when required.
  • Spare Parts: Provide spare parts quotations and interpretation documents to assist customers in keeping their WEG products running efficiently.
  • Training & Development: Working with our network of Authorised Service Partners to deliver training on WEG products.

What We’re Looking For:

  • Qualifications: An Australian Electrical License, Driver’s License, Construction Induction Card and Passport (or ability to hold a passport).
  • Experience: 5 years’ experience as a qualified electrician and 2 years’ related experience with drives and/or soft starters.
  • Skills: Strong communicator with excellent written and verbal communication. Advanced problem-solving and trouble-shooting skills in electrical and mechanical systems.
  • Ability to work under pressure and present to small and large groups. Proficient with computers, networks and the Microsoft Suite of software.
  • Advantageous: Experience in the renewables sector specifically BESS and Wind. Experience in designing, programming, and commissioning PLCs and/or HMIs.

What We Offer:

• Career Development: On-site training from our local team, factory training courses and external training to boost your career.

• Supportive Environment: Work in a company that values excellence and provides opportunities for professional growth.

• Novated Leasing: WEG works with a novated leasing company to offer our employees access to competitive vehicle packaging.

Role Type

On-site • Permanent • Full-time • Associate

Company Overview

WEG is regarded as one of the world’s largest manufacturers of commercial and industrial electric motors, gearboxes, automation technologies, control and protection systems, power generation equipment and industrial coatings and varnishes.
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