Tasmanian Oyster Company achieves seamless HR and payroll operations with Employment Hero

About Tasmanian Oyster Company

Originating from the pristine waters of Tasmania, Tasmanian Oyster Company produces some of the world’s finest oysters. Known for their commitment to quality and sustainability, they ensure that their oysters not only taste excellent but also contribute positively to the local ecosystems.

With a steadfast commitment to providing top-notch, eco-conscious produce, having the right team on board is essential to protecting their reputation and success. During a high growth period, they turned to Employment Hero to help streamline their employee management processes.

We spoke to Sarah Bridges (General Manager – People & Safety), Riley Batchelor (Team Leader at Pipeclay Lagoon) and Patrick Taskunas (Chief Executive Officer) at Tasmanian Oyster Company to learn how Employment Hero has transformed their HR and payroll processes.

Challenges…

Navigating the complexities of a growing business

Scaling a business, especially one that’s so intricately tied to environmental factors and quality assurance, comes with a unique set of challenges.

The process of managing recruitment, onboarding and payroll was a time-consuming task. Not to mention the time it took to ensure that policies and training were consistently acknowledged. For the team at Tasmanian Oyster Company, their HR processes were becoming notably complex, manual and time-intensive.

Balancing administrative duties with quality control

Quality is pivotal in the oyster farming industry, but administrative tasks were drawing crucial attention and resources away from overseeing the quality of their products and processes.

They were looking for HR software that could give them back precious time to focus on what they do best, and reduce the time spent on admin.

Coordinating a team amidst the waves

In any job, communication is key. That’s why ensuring that their remotely coordinated and field-working team remained connected, informed, and engaged was essential

They also wanted to guarantee that all team members, irrespective of location, could easily access important company information and updates whenever they needed to. Making sure that their team were empowered to update their employment information and details meat that they could spend less time on HR and payroll admin.

The Tasmanian Oyster Company were looking for a one-stop HR and payroll software that could solve all of their challenges – and Employment Hero could help them solve it all and more.

Solutions…

Streamlining the recruitment process to perfection

Recruitment for the Tasmanian Oyster Company needed to be thorough and efficient. Employment Hero’s automated process meant that they could easily hire the perfect person for the role and manage hiring digitally, from job posting right through to employee onboarding.

“We love the recruitment function. The real benefit is for managers and collaborators being able to see candidate applications and where things are at in real time – when an application is in progress, what details there are and how the candidate answered screening questions, plus add their own comments.”

“We’re saving at least five hours worth of admin time just by streamlining the hiring process”, said Sarah Bridges, General Manager – People & Safety.

Empowering teams to self-serve

Introducing an end-to-end HR and payroll system has empowered Tasmanian Oyster Company to declutter their administrative processes, while offering their team a self-service portal.

“Having Employment Hero means that we can set up things, send our team out to the farms and it’s all taken care of,” said Riley Batchelor, Team Leader, Pipeclay Lagoon.

“Each morning our teams clock in through the Employment Hero app Swag, and clock out in the afternoons. They can submit their leave requests, manage their leave requests, see their timesheets and pay slips – no matter whether they’re on site, out on the water while farming, or even at home or on holidays.”

Cultivating career development

Tasmanian Oyster Company, inspired by a desire to “build a positive welcoming workplace”, uses Employment Hero to create rich opportunities that facilitate continuous career development.

With the learning management system (LMS), they’re able to create diverse training courses that fosters a culture of passing knowledge throughout their team.

According to Riley, this means that they can ensure every employee can evolve “both within Tasmanian Oyster Company and wherever they want to go in life.”

Your HR and payroll companion that evolves with your growth

Employment Hero has enabled the Tasmanian Oyster Company team to allocate their time back into what they do best, ensuring they continue to deliver top-quality, sustainable produce.

“By reducing the administrative burden, our teams can focus on looking after those oysters,” said Patrick Taskunas, Chief Executive Officer.

“The more time we spend doing that, the better our product is, the better our businesses and the more people can enjoy our product.”

If you’d like to explore how Employment Hero can transform your HR and payroll processes so you can focus back on doing what you do best, connect with one of our business specialists today.