Driving streamlined logistics and workforce management with Employment Hero

A growing logistics business with a need for structure

South East Queensland Haulers (SEQH) is a dynamic logistics and transportation company, managing over 250 employees across two branches in Hemmant and Toowoomba, Queensland. With plans to expand further, the company needed a more efficient way to handle HR, compliance and workforce scheduling. 

Before Employment Hero, SEQH relied on separate systems for payroll, recruitment and employee records, creating inefficiencies and making it difficult to scale.

“Before Employment Hero, everything was separate. Payroll, recruitment and employee data were all in different systems. Now, everything is in one place, making it much easier to manage,” said Katrinka Tagamolila, HR Coordinator, at SEQH.

Simplifying HR and compliance

With a workforce of office staff, drivers and machine operators, managing HR processes efficiently was crucial for SEQH. Employment Hero brought much-needed structure to the company, particularly in compliance management.

“It gives a lot of structure to the company, especially if everything feels casual. Before, people would just call or send an email to get things done, but now there’s a process for everything. For a growing business like ours, that’s important.”

One of the standout features for SEQH has been the ability to track licenses and certifications. With drivers needing up-to-date certificates and licenses, Employment Hero’s automated notifications ensure road safety compliance isn’t overlooked. 

“I love how the system notifies us when certificates are expiring. With few of us handling training, this feature really helps us stay on top of things.”

Time saving recruitment and onboarding

Recruitment is a major focus for SEQH, with the company hiring an average of 20-30 new employees each month. Employment Hero has made this process significantly more efficient.

“One of the best things about it is that all our past job advertisements are stored in the system. I can just search for a position and find everything I need, instead of digging through folders,” Katrinka noted.

Employment Hero has also streamlined the entire process from applicant to employee, moving the successful candidate straight through to onboarding in just a few clicks.

“We don’t have to manually transfer data anymore. I just click ‘onboard,’ and all the necessary details are carried over,” she said. This efficiency is crucial in a logistics business where hiring happens at scale.

Leveraging SmartMatch for hiring efficiency

Hiring the right talent quickly is crucial for SEQH’s fast-moving operations. With Employment Hero’s SmartMatch feature, SEQH has been able to streamline recruitment by connecting with high-quality candidates more efficiently.

“At times, the candidate profiles align well with the job description, which helps streamline the hiring process,” SEQH’s Talent Acquisition Consultant, Zoe, shared. “I’ve also noticed that when candidates express interest in a role through SmartMatch, they are generally aware of it and open to a conversation when we reach out.”

This has not only saved SEQH valuable time but also ensured they are engaging with candidates who are genuinely interested, making the recruitment process smoother, faster and more effective.

Streamlining scheduling and communication

Managing a logistics company means dealing with complex scheduling challenges. Employment Hero has simplified this process by providing a central location where managers can view availability and assign shifts.

“Before, we had to communicate with drivers individually to organise their schedules. Now, we can see everything in one place and make informed decisions quickly. All managers have access to the system, so they don’t have to search through emails to find information.”

Beyond scheduling, the platform has also improved internal communication at SEQH. “It’s easier to coordinate leave requests, payroll updates and other HR tasks. Everything is so much more streamlined compared to before.”

A more professional and scalable business

As SEQH continues to grow, Employment Hero is playing a key role in its expansion. The platform has not only made day-to-day HR tasks easier but has also contributed to a more structured and professional work environment.

“Without Employment Hero, things wouldn’t feel as structured or professional. It ensures we have proper processes in place, which is important as we scale,” Katrinka said.

With a user-friendly interface and continuous improvements, Employment Hero has been very easy for new employees to adopt. “I’ve only been here a few months, but even without training, I could figure things out on my own. The system is really intuitive.”

A must-have for growing businesses

For SEQH, Employment Hero has transformed the way they manage HR, compliance, recruitment and scheduling. The platform has saved time, improved communication and made managing  compliance a whole lot easier, especially in an industry where efficiency is key.

“Employment Hero streamlines everything. It makes us feel like the company is truly operating as one,” Katrinka concluded.

For logistics businesses looking to scale efficiently while managing their  HR, payroll and compliance obligations, Employment Hero is a game-changer.

If you’d like to learn more about how Employment Hero can help transform your organisation, speak to one of our business specialists today.