Longton Legal: How a legal consulting firm streamlined HR with Employment Hero

Overview 

Longton Legal, with seven different entities across legal, consulting and marketing, needed a more streamlined way to manage HR and compliance. Their HR Director turned to Employment Hero to simplify recruitment, payroll and performance management, while staying on top of compliance needs like awards and visa checks. The platform has helped streamline processes, improve employee engagement and make performance reviews easier.

The challenge of navigating HR across seven entities 

With no established HR framework and seven different entities to manage, it quickly became clear to Longton Legal that they needed a streamlined solution. 

“Without a system or structure, managing HR across many areas felt like walking through a minefield,” the HR Director said. They needed a solution that could help them to stay compliant with legal requirements and create a seamless, positive experience for employees.

The firm’s business model meant staying compliant was critical, particularly for employees working under different awards and visa requirements. Employment Hero stood out because it had all the tools to cover these bases while aligning with the firm’s growth plans. As the HR Director said, “we knew Employment Hero would help us with our compliance needs and we could use the platform across all our entities, including payroll.”

After evaluating several HR platforms, including local and international options, the team chose Employment Hero. 

“We looked at various options, but Employment Hero stood out. Not only did it offer the right mix of tools, but its customer service ethos was stronger than others we considered. Plus, it could handle everything we needed, from compliance to employee management,” said the HR Director.

The firm was looking for a platform that could do more than just manage paperwork – they wanted a solution to help build and manage their entire HR process, from recruitment to performance management. Employment Hero checked all those boxes.

Fine-tuning processes for the future

Since adopting Employment Hero, the firm has been able to make meaningful changes to how they handle HR. Recruitment, in particular, has been a major focus. 

“We’re starting to tap into the recruitment features, especially the job boards. It’s helping us fine-tune our hiring process, which is important as we grow.”

Another key area where Employment Hero has made a difference is performance management. 

“Before this, no one in the company had ever done structured performance management. We’ve introduced quarterly reviews and Employment Hero helps make those conversations feel more two-way, which has really boosted employee engagement.”

Elevating the employee experience

A big part of what the HR team wanted to achieve was to improve the day-to-day experience for employees. By automating processes like leave requests and making it easier for employees to access their benefits, Employment Hero has helped the firm create a smoother and more streamlined employee journey. 

“We’re focusing on making sure people can find what they need quickly, whether that’s information about their leave or access to their personal details.”

Employees have been particularly enthusiastic about Swag, Employment Hero’s all-in-one employment app. “People love it – it’s easy to use and it puts everything they need right at their fingertips. Submitting leave requests, checking their payslips – it’s all super simple.”

One of the unexpected perks of using Employment Hero was how easily employees adapted to the platform. The HR Director said, “I’ve worked with more complicated systems before, but Employment Hero was refreshingly simple. Our team found it really intuitive and they’ve had no issues uploading their information or using the features.”

The recruitment functionality also offered more flexibility than the HR team had anticipated. “We didn’t expect to have so much control over how we manage recruitment. The ability to customise workflows and integrate with job boards have been beneficial for our team,” said the HR Director. 

VEVO checks and staying compliant 

In an industry where compliance is non-negotiable, Employment Hero has proven to be a lifesaver for the firm. One feature that’s been particularly helpful is the ability to manage work eligibility, which allows the team to run visa checks with ease. 

“We have several employees working on visas, so being able to quickly check their status through Employment Hero has made compliance so much simpler,” the HR Director said.

Employment Hero’s payroll automation has also been a big help. With many employees working under specific awards, the platform ensures everyone gets paid accurately and on time. “Making sure we’re paying people correctly and staying compliant with awards has been crucial for us,” said the HR Director.

Advice for other firms

Reflecting on the experience, the HR Director shared some advice for other companies looking to implement a new HR platform: 

“Start by creating a great onboarding experience for your employees and make sure that carries through their entire time with the company. Think about which parts of the employee experience are most important to your business and how a platform like Employment Hero can help streamline those processes.”

Longton Legal has transformed its HR processes, making compliance easier and the employee experience better across seven different entities. By taking full advantage of the platform’s tools, the firm has set itself up for continued success, both in managing its current needs and supporting future growth. 

Keen to explore how Employment Hero can streamline your employment processes as well? Book a demo with our business specialists today.