Continence Foundation of Australia strengthens recruitment and boosts their EVP with Employment Hero

About Continence Foundation of Australia

The Continence Foundation of Australia is a not-for-profit organisation and the national peak body for incontinence prevention, management, education, awareness, information and advocacy.

The Continence Foundation of Australia relies on strong internal operations to deliver its impactful services. From providing information and resources to individuals and carers, to advocating for policy changes, the Foundation plays a crucial role in representing the interests of 7.2 million Australians affected by bladder and bowel control problems, as well as their families and carers.

We spoke to Kalyani Parkale, HR Manager at the Continence Foundation of Australia to understand the impact Employment Hero has had on their people operations.

Transforming from paper to a people-centric operation

Kalyani joined the Foundation about a year ago when much of the organisation’s HR processes were paper-based. This approach was cumbersome and inefficient which inspired Kalyani to find a solution that could save her precious time in her day.

As a not-for-profit organisation, cost is an important factor. When looking for a new HRIS system, Kalyani was pleased to find everything she needed in one single platform – and at a price that was suitable for the Foundation.

Employment Hero’s all-in-one-platform revolutionised the Foundation’s HR practices, meaning she could say goodbye to paper and manual HR admin for good. And the best part? Kalyani could empower the team to take control of their own personal information and documents – something that was previously manual and time-consuming.

“Because everything is in one app and accessible on their phones, employees can easily access their personal information, payslips, leave management and more.” 

Better yet, implementing the software into their organisation was a breeze. “The level of customer support we received was great. Whenever we had issues, I was able to go back to the team and they gave us a solution immediately”, Kalyani said.

Compliance made easy

Beyond streamlining and elevating their HR processes, Employment Hero has also helped Kalyani and her team boost their compliance confidence.

“We’ve started adding mandatory policies, and the platform’s reminder system ensures employees acknowledge them, significantly aiding in compliance.” 

However, it’s not just the policies and improved record-keeping that has been a gamechanger for their organisation, it’s also their confidence to stay up to date with changes to employment law – something that all Australian businesses find challenging.

With the recent Closing Loopholes legislation coming into effect, Kalyani found the pre-built templates in-platform about the Right to Disconnect extremely valuable, stating “for example, the templates provided with the recent Right to Disconnect Act were particularly helpful. We didn’t have to spend time researching, the information was readily available”. 

Streamlined recruitment with SmartMatch

As the Foundation’s recruitment needs grew, Kalyani faced a challenge – attracting high-quality candidates. Traditionally, their recruitment process was reliant on job boards like SEEK, Ethical Jobs and their own website. However, applicants via these avenues often yielded a mixed bag and required significant time investment to screen resumes in order to find the most suitable candidates to contact.

Turning to SmartMatch, Kalyani has been seeing great success without the need for time-consuming and expensive job boards. Now, she can get matched instantly to top talent with the relevant skills and experience. “We’ve been receiving lots of resumes and quality ones as well. We were able to close roles earlier due to the overwhelming response.”

Recently, Kalyani had to fill a Communication Manager role and she was able to do it quickly with the help of SmartMatch. She was instantly matched with suitable profiles and was able to get in touch with them immediately.

“The quality of candidates we got from SmartMatch were great. The candidates had all the essential skill sets we were looking for and could start immediately. With traditional job boards in the past, we would get irrelevant resumes. For example, if we published the same Communication Manager role, we might even get applications from a Mechanic.” 

Being able to access quality candidates has not only saved Kalyani a huge amount of time, but she also loves that she doesn’t have to wade through CVs that have no relevance to the role. “Although we don’t get as many resumes from SmartMatch, the profiles we got were very relevant which saves us a lot of time in the long run.”

But it doesn’t stop at the recruitment stage – Kalyani also loves how easily she can move successful candidates from the recruitment stage straight through to onboarding.

With Employment Hero, the Continence Foundation of Australia now has one centralised system that can easily store all employee information from the first interaction in the recruitment process through to onboarding and beyond. It also means that all history, documents and contracts can easily be issued and acknowledged digitally.

Standing out with competitive benefits

As a not-for-profit organisation, standing out from larger organisations with bigger budgets can be challenging. However, the Continence Foundation of Australia has been able to remain an attractive employer to candidates with the help of benefits offered through Employment Hero’s Swag platform.

“As we are a not-for-profit organisation, we don’t have many benefits. But with Swag, we can provide employers with competitive benefits. Adding this to our job descriptions has been really helpful and helps out stand out from competitors.”

With Employment Hero Benefits in the Swag app, her team can put money back into their pocket with up to 20% automatic cashback on purchases from leading retailers like Agoda, The Iconic and Adore Beauty. Plus, employees can save on their daily coffee, groceries, fuel and more with card-linked offers on hundreds of Australia’s favourite retailers.

Kalyani loves that she can offer inflation-fighting perks to the team, all while having everything HR and employment in one place.

A holistic approach to HR excellence

The success story of Continence Foundation of Australia is a great example of how powerful an effective HR solution can be. Through partnering with Employment Hero, Kalyani and the team have streamlined their operations, and elevated their recruitment process. The partnership has positioned the Foundation as an employer of choice, and opened the doors to be an incredibly attractive employer to top candidates, while boosting their retention strategy.

If you’d like to explore how Employment Hero can transform your HR and payroll processes so you can focus back on doing what you do best, connect with one of our business specialists today.