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United Kingdom

Employment Index.

The monthly pulse of UK small and medium businesses. Employment, wages, and hours are drawn from 158k employees across 4.7k businesses on the Employment Hero platform, with sentiment, AI adoption and investment measures from our quarterly survey of business leaders conducted in partnership with GWI.

Reporting period September 2026 Next update October 2026
Section 01

SME health check for employment, wages and hours

The three vital signs of UK SME health: employment, wages and hours worked. Tracked monthly.

Updated October 2026

Employment growth

A key indicator of SME health is whether there is expansion or contraction. Tracks the average change in headcount across UK businesses on the Employment Hero platform.

Month on month up 1.4%
vs 3 months ago up 2.9%
Month-on-month % change0.0% to 2.3%
Sep 25DecMar 26JunSep 26

Each point is the average month-on-month change in headcount across UK businesses on the Employment Hero platform. The 3M figure reflects the % change in the latest month vs. 3 months prior.

Wage growth

Tracking the value of labour in the marketplace.

£38,350

Median full-time annual salary

MoMup 0.1% 3Mup 0.6% YoYup 5.1%

Annual salary is a median calculation across all full-time employees on the Employment Hero platform, representing a total rate inclusive of base salary, bonuses and commissions.

Hours worked

An essential signal of business activity and labour demand, split by employment type. Full-time hours tend to be steady; part-time and casual hours are where the variance lives.

Full-time 164.9 hrs
MoMdown 0.4% 3Mup 0.9% YoYup 0.5%
Part-time 67.1 hrs
MoMup 0.5% 3Mup 1.8% YoYup 2.8%

Both figures are the average per employee, per month.

Section 02

AI pulse check for hiring, adoption and investment

How AI is showing up across UK SMEs, what businesses are doing with AI inside the business, and where they are putting investment.

Updated October 2026
Quarterly read

AI adoption

Share of UK SMEs actively using AI tools across at least one business function. Drawn from continuous survey with SME leaders.

Total adoption 64%
QoQdown 3.9%
Advanced adoption 12%
QoQdown 3.3%

Based on the latest quarter (Jul-Sep)

Quarterly read

AI investment

Percentage of SMEs increasing their investment into AI infrastructure, tooling and training this quarter. Drawn from continuous survey with SME leaders.

Increasing overall 66%
QoQdown 0.3%
Increasing significantly 22%
QoQdown 0.9%

Based on the latest quarter (Jul-Sep)

Section 03

Business pressure, sentiment and outlook

The mood of the market: how much pressure SMEs are under, how they feel about the next 12 months and where they are putting their money and people.

Updated October 2026
High-critical pressure

Business pressure

Share of SMEs reporting high or critical operating pressure across cashflow, hiring, compliance, employee retention and productivity.

31%

Current reading

31% high or critical 69% below that
QoQdown 1.2%

Based on the latest quarter (Jul-Sep)

Business sentiment

How SMEs feel about the next 12 months overall.

Optimistic62%
Neutral21%
Pessimistic16%

Based on the latest quarter (Jul-Sep)

Financial outlook

How SMEs expect their financial trajectory to go over the next 12 months.

Growth (top 2)30%
Balanced33%
Decline (bottom 2)11%

Based on the latest quarter (Jul-Sep)

Hiring intent

How SMEs are considering workforce planning over the next 12 months.

Expansion (top 2)36%
Maintain53%
Reduce4%

Based on the latest quarter (Jul-Sep)

Survey measures come from a continuous survey of UK SME leaders run with GWI. Quarterly readings show no change figure until a second reading exists.

Methodology

About this data

Where the figures come from, how often they update and how to read them.

Monthly read

Payroll data

Employment, wages and hours are derived from anonymised and aggregated employee records covering more than 4,800 organisations and 170,000 employees on the Employment Hero platform and update monthly. Organisations skew towards small and medium businesses, so figures may not represent the wider UK labour market. Employment growth is a measure of headcount expansion or contraction. Wage growth is calculated from a median annual salary, including base salary, bonuses, commissions and over time. Where pay is not set as an annual salary, such as for monthly-paid workers, annual pay is estimated or modelled. These estimates are included in the median. Hours are averages per employee, per month based on timesheet/rostering/payroll records.

Quarterly read

Survey data

Business pressure, sentiment, financial outlook, hiring intent, AI adoption and AI investment come from a continuous survey of 600 UK SME leaders per quarter, run in partnership with GWI. Quarterly readings are stated with a quarter-on-quarter (QoQ) % change. Advanced AI adoption is the % of SMEs where AI is integrated and core to operations. Total AI adoption is top-3-box (custom, company-wide enterprise or departmental). Business pressure is the share of SMBs self-reporting critical or high (top-2-box) operating pressure (across a multitude of elements).

Reading guide

How to read the figures

Wage and hours changes compare the latest month with the month before (MoM), three months earlier (3M) and a year earlier (YoY). Employment growth shows MoM and 3M. The 3M figure compares the latest month with the same point three months earlier; it does not add up the monthly changes. All payroll figures are unadjusted percentage changes, so seasonal patterns such as the Christmas-to-January period will appear in MoM figures. For a like-for-like comparison, use YoY. Survey figures show a quarter-on-quarter (QoQ) change, which is the difference between this quarter’s share and last quarter’s, shown in percentage points (pp). For example, a rise from 40% to 44% is +4pp, not a 10% increase.