Job Title:
Sales Consultant – Window Furnishings (Blinds, Awnings, Shutters & Drapery)
Reports To:
Sales Manager
Location:
Fyshwick (Canberra-based)
Position Overview:
The Sales Consultant is responsible for promoting and selling Watson Blinds & Awnings’ full range of window furnishing products to residential customers. This includes conducting in-home consultations, preparing accurate quotes, and ensuring an exceptional customer experience from enquiry through to installation.
The role combines strong interpersonal skills with a practical understanding of interior design and product functionality. The successful candidate will represent the Watson brand with professionalism, integrity, and a sense of pride.
Key Responsibilities:
- Conduct in-home consultations with customers to assess needs and provide tailored product advice.
- Promote and sell Watson’s range of blinds, shutters, awnings, and curtains/drapery.
- Prepare accurate quotations and follow up on leads in a timely and professional manner.
- Build and maintain strong relationships with customers, ensuring high levels of satisfaction and repeat business.
- Liaise with internal teams (showroom, scheduling, installation) to ensure smooth project delivery.
- Maintain up-to-date product knowledge and stay informed on new ranges and innovations.
- Represent the company’s values — Quality, Integrity, Ease, and Experience — in all interactions.
- Achieve individual and team sales targets while maintaining exceptional service standards.
Skills & Experience:
- Minimum 2 years’ experience in sales (window furnishings or home improvement industry preferred).
- Proven ability to close sales and meet or exceed targets.
- Excellent communication and presentation skills.
- Strong attention to detail and time management.
- Confident using digital tools for quoting and reporting (tablet or CRM systems).
- A self-motivated professional with a customer-first mindset.
- Must hold a current driver’s licence and full working rights in Australia.
Key Attributes:
- Genuine, friendly, and professional communication style.
- Strong sense of ownership and accountability.
- Ability to work independently and manage your own schedule effectively.
- Team-oriented with a positive, can-do attitude.
- Interest in interiors, design, or home improvement is highly regarded.
What We Offer:
- Base salary + uncapped commissions.
- Fully maintained company vehicle, mobile phone, and tablet/laptop.
- Comprehensive product and sales training, with ongoing development support.
- Stable, long-term career opportunity in a growing, reputable family-owned business.
- Supportive, positive team culture with additional benefits including birthday leave and uniforms provided.
About Watson Blinds & Awnings:
Watson Blinds & Awnings is Canberra’s longest-standing name in window furnishings, proudly family-owned and operated. With over 100 staff and a reputation built on quality craftsmanship, genuine service, and community trust, we continue to grow and innovate within the local market.
